Jobs · Customer Service · New York

Experience Coordinator of Events - New York City, NY

CBRE · New York, NY · 1 mo ago
Customer Service$60k/yrFull-time
\"Ready to take your career to the next level? Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience\" About The Role As a CBRE Workplace Experience Coordinator - Events, you will be responsible for delivering a world-class customer service experience to employees and guests. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of designated buildings. What You’ll Do Coordinate and execute on-site events, including room bookings, nametags, setup, teardown, and logisticsDevelop, print, and place event signage (e.g., directional signs, reserved seating, name badges)Prepare event spaces by checking seating, cleanliness, supplies, and room conditionsRegister guests into visitor registration systemLiaise with IT/AV teams for tech setup and support during eventsEscort large groups of external attendees from lobby to event areasSupport high-touch events with onsite staffing, decor setup, and guest assistanceReceive and distribute vendor deliveries (signage, food, rentals, florals, alcohol, swag, etc.)Escort and oversee vendors during setup and teardown (e.g., Entire Productions)Lead office tours and assist guests with accessibility needs during eventsSubmit Jira tickets for building services or space adjustments as neededFollow property-specific security and emergency proceduresWork closely with the Meeting & Events Specialist on all event details What You’ll Need Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future HS Diploma Or GED Or Equivalent Experience Required. A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.Open and flexible work schedules.Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.Apply a high level of attention to detail as well as strong verbal and written skills.Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbsWorking knowledge of Google Docs and Slack. Some experience with Jira would be useful but not required. Why CBRE? A culture of respect, integrity, service, and excellence crafts our approach to every opportunity CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator of Events position is $60,000 annually and the maximum salary for the Workplace Experience Coordinator of Events position is $65,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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