EXPERIENCE ASSOCIATE (FT, 8 AM - 4:30 PM)
for each section heading.
Use - for any list of duties/requirements/benefits.
Use
for prose.
Do not repeat job title as heading.
Do not put Job ID etc.
We need to include sections only when posting has real specific content.
Let's extract content.
About the role: The overview paragraph(s). Could combine first paragraph: "The Experience Associate at Miller Healthcare is responsible for enhancing the overall experience of residents, visitors, and staff by providing exceptional customer service and support. This role involves greeting visitors, assisting residents with various needs, coordinating activities, and ensuring that all interactions reflect the values and mission of Miller Healthcare. The Experience Associate may also be required to operate a motor vehicle to transport residents or run errands as needed. Additionally, the Experience Associate plays a key role in planning and executing resident programs, accompanying residents to outside functions, and creating personalized experiences that cater to their individual needs and preferences. This is an hourly, non-exempt position that requires a friendly, professional, and service-oriented individual. Demonstrates flexibility with assignments within professional scope/duties/licensure."
That's prose.
Responsibilities: Essential Duties list (multiple bullet-like sentences). Also Non-essential Duties maybe also responsibilities but could be separate? We'll combine all duties into a list.
List items:
- Provide support to residents by assisting with daily activities, responding to their requests, and ensuring their comfort and satisfaction. Assist new residents in adjusting and orienting themselves to the facility.
- Actively research materials to contribute new ideas for programs and events. Assist with planning, setting up, and decorating for various programs, events, and facility functions.
- Plan and facilitate personalized experiences for the residents, including one-on-one interactions and specialized programs that cater to individual interests and abilities.
- Accompany residents to outside functions and drive them to and from events, personal appointments, and other outings as needed.
- Evaluate resident preferences and interests within 72 hours of their arrival, and continuously assess resident needs to adapt programs based on their abilities.
- Assist with training and supervising volunteers, ensuring they are well-equipped to contribute to resident experiences.
- Complete documentation of resident participation and progress, including assessments, care plans, and MDS (Minimum Data Set) records.
- Encourage and assist residents with using technology, including In2L systems, to enhance their experience during their stay.
- Work with all departments in daily programming and creating meaningful experiences for residents.
- Assist in planning the monthly activity calendar and organizing out trips, ensuring a diverse and engaging range of activities.
- Decorate the facility seasonally and in conjunction with facility events to create a welcoming and festive environment.
- Adhere to all applicable federal, state, and local regulations, including those related to infection control, safety, abuse, neglect, and resident privacy (HIPAA).
- Regularly complete all assigned training modules and courses within the Learning Management System (LMS) to stay up to date on required skills, policies, and industry standards.
- Provide occasional administrative support, such as copying and distributing literature regarding scheduled events, answering phones, managing schedules, and assisting with clerical tasks.
- Assist with light housekeeping tasks, such as tidying common areas or preparing spaces for activities.
- Participate in community outreach efforts to promote Riverside Senior Communities.
We could also include "Resident Accompaniment" etc but already covered.
Now Requirements/Qualifications/Skills: We have Required Experience (communication, interpersonal, organizational, multitasking, empathy, patience, basic computer skills, creativity). Preferred Experience (prior experience in customer service or resident care, preferably healthcare/senior living). Required Licensure/Education (valid drivers license with clean driving record). Preferred Licensure/Education (High School Diploma or equivalent). Also maybe "Demonstrates flexibility with assignments within professional scope/duties/licensure" but that's more about role.
We could combine into sections: Requirements (maybe Required Experience + Required Licensure/Education) and Qualifications (Preferred Experience + Preferred Licensure/Education) or Skills.
But guidelines: Use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to use.
We have content for About the role, Responsibilities, Requirements (required experience + required licensure), Qualifications (preferred experience + preferred licensure), Skills (maybe list of skills like communication, interpersonal, organizational, etc). Benefits: from "Our Commitment To You" includes benefits description. Pay: Pay Range.
Schedule: none.
We should not create empty sections.
Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay.
Now format.
About the role:
About the role
... prose ...
Responsibilities: Responsibilities
- ... each duty ...
Requirements: Requirements
- ... required experience items ...
- ... required licensure/education ...
Qualifications: Qualifications
- ... preferred experience ...
- ... preferred licensure/education ...
Skills: Skills
- ... list of skills from required experience: Excellent communication and interpersonal skills, Strong organizational skills and attention to detail, Ability to handle multiple tasks simultaneously and respond to changing priorities, Empathy and patience when working with elderly or disabled individuals, Basic computer skills, including familiarity with scheduling and record-keeping software, Creativity in developing and implementing engaging activities for residents.
But note that some of these overlap with required experience; but we can still list.
Benefits: Benefits
... from Our Commitment To You ...
Pay: Pay
Pay Range USD $19.02 - USD $23.46 /Hr
We need to ensure we preserve all substantive info. Let's capture the benefits text exactly: "Our Commitment To You Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes: Compensation Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift differential, on-call Opportunity for annual increases based on performance Benefits - .5 To 1.0 FTE Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Benefits - .001 To .49 FTE Paid Leave Hours accrued as you work Employee Health Requirements Exposure to: Chemicals: Exposure to mild craft supplies, such as glue, paint, and paint thinner, may occur. Employees must adhere to safety protocols as outlined in the Safety Data Sheets (SDS) manual and use appropriate personal protective equipment (PPE) when necessary. Video Display Terminals: Average exposure due to regular computer use for scheduling and documentation tasks. Blood and Body Fluids: Employees may work closely with residents, including tasks that involve transferring and assisting residents, which could lead to minimal exposure to blood and body fluids. Proper sanitation and infection control procedures must be followed, and PPE will be provided as needed. TB or Airborne Pathogens: Minimal exposure, with very little potential. Interaction with residents, families, and visitors requires adherence to infection control measures. Sensory Requirements Speech: Necessary for effective communication with residents, families, visitors, and staff. Reasonable accommodations will be provided as required under the ADA. Vision: Required for observing potential hazards, performing detailed tasks such as cutting and needlework, and working with small objects. Vision aids, such as glasses, are permitted. Smell: Essential for detecting smoke, fumes, and other potential hazards in the environment. Hearing: Necessary for listening to residents and staff, responding to alarms, and being aware of safety concerns such as someone falling or needing help. Hearing aids are permitted. Touch: Important for providing care and comfort to residents, as well as for performing tasks that require dexterity. Activity/Lifting Requirements Shift: Days Percentage of time during the normal workday the employee is required to: Sit: 10% Twist: 5% Stand: 50% Crawl: 0% Walk: 20% Kneel: 2.5% Lift: 10% Drive: 0% Squat: 2.5% Climb: 5% Bend: 5% Reach above shoulders: 5% Lifting Requirements Up to 10 lbs: Continuously Up to 20 lbs: Frequently Up to 35 lbs: Occasionally Up to 60 lbs: Occasionally Up to 75 lbs: Not Required Up to 100 lbs: Not Required Over 100 lbs: Not Required Lifting and Carrying Requirements:Carrying items such as chairs (waist-high), boxes (waist-high), and tables (thigh-high to waist-high). Lifting may also involve residents, assisting them from sitting to standing positions. Items may need to be lifted and carried over distances or heights ranging from 2 to 6 feet. Maximum consecutive time (minutes) during the normal workday for each activity: Sit: 60 Twist: 30 Stand: 180 Crawl: 0 Walk: 90 Kneel: 10 Lift: 45 Drive: 0 Squat: 20 Climb: 20 Bend: 20 Reach above shoulders: 30 Repetitive Use Of Hands Simple grasp (1 to 5 lbs): OftenPushing & Pulling (1 to 35 lbs): OftenFine Manipulation: Required for assisting residents, moving tables, wheelchairs, and performing fine arts and craft work. Repetitive Use of Foot or Feet in Operating Machine Control: None Environmental Factors & Special Hazards Environmental Factors Inside hours: 8Outside hours: 0Temperature: Normal RangeLighting: AverageNoise levels: AverageHumidity: Normal RangeAtmosphere: Potential exposure to mild chemical odors from craft supplies. Special Hazards Chemical Exposure: Employees may be exposed to mild chemicals used in craft supplies (e.g., glue, paint, paint thinner). PPE will be provided as necessary to minimize exposure.Protective Clothing Required: Typically not required for daily tasks, but PPE may be provided for specific tasks involving potential exposure to hazardous chemicals or bodily fluids."
That's a lot. We need to preserve all substantive info. However, the instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This benefits section includes a lot of detail that is substantive (like health benefits, retirement, etc). We should keep it.
But we might want to format as a list for readability? The instruction says use - for any list of duties/requirements/benefits. So we could
for prose. Do not repeat job title as heading. Do not put Job ID etc. We need to include sections only when posting has real specific content. Let's extract content. About the role: The overview paragraph(s). Could combine first paragraph: "The Experience Associate at Miller Healthcare is responsible for enhancing the overall experience of residents, visitors, and staff by providing exceptional customer service and support. This role involves greeting visitors, assisting residents with various needs, coordinating activities, and ensuring that all interactions reflect the values and mission of Miller Healthcare. The Experience Associate may also be required to operate a motor vehicle to transport residents or run errands as needed. Additionally, the Experience Associate plays a key role in planning and executing resident programs, accompanying residents to outside functions, and creating personalized experiences that cater to their individual needs and preferences. This is an hourly, non-exempt position that requires a friendly, professional, and service-oriented individual. Demonstrates flexibility with assignments within professional scope/duties/licensure." That's prose. Responsibilities: Essential Duties list (multiple bullet-like sentences). Also Non-essential Duties maybe also responsibilities but could be separate? We'll combine all duties into a list. List items: - Provide support to residents by assisting with daily activities, responding to their requests, and ensuring their comfort and satisfaction. Assist new residents in adjusting and orienting themselves to the facility. - Actively research materials to contribute new ideas for programs and events. Assist with planning, setting up, and decorating for various programs, events, and facility functions. - Plan and facilitate personalized experiences for the residents, including one-on-one interactions and specialized programs that cater to individual interests and abilities. - Accompany residents to outside functions and drive them to and from events, personal appointments, and other outings as needed. - Evaluate resident preferences and interests within 72 hours of their arrival, and continuously assess resident needs to adapt programs based on their abilities. - Assist with training and supervising volunteers, ensuring they are well-equipped to contribute to resident experiences. - Complete documentation of resident participation and progress, including assessments, care plans, and MDS (Minimum Data Set) records. - Encourage and assist residents with using technology, including In2L systems, to enhance their experience during their stay. - Work with all departments in daily programming and creating meaningful experiences for residents. - Assist in planning the monthly activity calendar and organizing out trips, ensuring a diverse and engaging range of activities. - Decorate the facility seasonally and in conjunction with facility events to create a welcoming and festive environment. - Adhere to all applicable federal, state, and local regulations, including those related to infection control, safety, abuse, neglect, and resident privacy (HIPAA). - Regularly complete all assigned training modules and courses within the Learning Management System (LMS) to stay up to date on required skills, policies, and industry standards. - Provide occasional administrative support, such as copying and distributing literature regarding scheduled events, answering phones, managing schedules, and assisting with clerical tasks. - Assist with light housekeeping tasks, such as tidying common areas or preparing spaces for activities. - Participate in community outreach efforts to promote Riverside Senior Communities. We could also include "Resident Accompaniment" etc but already covered. Now Requirements/Qualifications/Skills: We have Required Experience (communication, interpersonal, organizational, multitasking, empathy, patience, basic computer skills, creativity). Preferred Experience (prior experience in customer service or resident care, preferably healthcare/senior living). Required Licensure/Education (valid drivers license with clean driving record). Preferred Licensure/Education (High School Diploma or equivalent). Also maybe "Demonstrates flexibility with assignments within professional scope/duties/licensure" but that's more about role. We could combine into sections: Requirements (maybe Required Experience + Required Licensure/Education) and Qualifications (Preferred Experience + Preferred Licensure/Education) or Skills. But guidelines: Use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to use. We have content for About the role, Responsibilities, Requirements (required experience + required licensure), Qualifications (preferred experience + preferred licensure), Skills (maybe list of skills like communication, interpersonal, organizational, etc). Benefits: from "Our Commitment To You" includes benefits description. Pay: Pay Range. Schedule: none. We should not create empty sections. Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Now format. About the role:
About the role
... prose ...
Responsibilities:Responsibilities
- ... each duty ...
Requirements
- ... required experience items ...
- ... required licensure/education ...
Qualifications
- ... preferred experience ...
- ... preferred licensure/education ...
Skills
- ... list of skills from required experience: Excellent communication and interpersonal skills, Strong organizational skills and attention to detail, Ability to handle multiple tasks simultaneously and respond to changing priorities, Empathy and patience when working with elderly or disabled individuals, Basic computer skills, including familiarity with scheduling and record-keeping software, Creativity in developing and implementing engaging activities for residents.
Benefits
... from Our Commitment To You ...
Pay:Pay
Pay Range USD $19.02 - USD $23.46 /Hr
We need to ensure we preserve all substantive info. Let's capture the benefits text exactly: "Our Commitment To You Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes: Compensation Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift differential, on-call Opportunity for annual increases based on performance Benefits - .5 To 1.0 FTE Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Benefits - .001 To .49 FTE Paid Leave Hours accrued as you work Employee Health Requirements Exposure to: Chemicals: Exposure to mild craft supplies, such as glue, paint, and paint thinner, may occur. Employees must adhere to safety protocols as outlined in the Safety Data Sheets (SDS) manual and use appropriate personal protective equipment (PPE) when necessary. Video Display Terminals: Average exposure due to regular computer use for scheduling and documentation tasks. Blood and Body Fluids: Employees may work closely with residents, including tasks that involve transferring and assisting residents, which could lead to minimal exposure to blood and body fluids. Proper sanitation and infection control procedures must be followed, and PPE will be provided as needed. TB or Airborne Pathogens: Minimal exposure, with very little potential. Interaction with residents, families, and visitors requires adherence to infection control measures. Sensory Requirements Speech: Necessary for effective communication with residents, families, visitors, and staff. Reasonable accommodations will be provided as required under the ADA. Vision: Required for observing potential hazards, performing detailed tasks such as cutting and needlework, and working with small objects. Vision aids, such as glasses, are permitted. Smell: Essential for detecting smoke, fumes, and other potential hazards in the environment. Hearing: Necessary for listening to residents and staff, responding to alarms, and being aware of safety concerns such as someone falling or needing help. Hearing aids are permitted. Touch: Important for providing care and comfort to residents, as well as for performing tasks that require dexterity. Activity/Lifting Requirements Shift: Days Percentage of time during the normal workday the employee is required to: Sit: 10% Twist: 5% Stand: 50% Crawl: 0% Walk: 20% Kneel: 2.5% Lift: 10% Drive: 0% Squat: 2.5% Climb: 5% Bend: 5% Reach above shoulders: 5% Lifting Requirements Up to 10 lbs: Continuously Up to 20 lbs: Frequently Up to 35 lbs: Occasionally Up to 60 lbs: Occasionally Up to 75 lbs: Not Required Up to 100 lbs: Not Required Over 100 lbs: Not Required Lifting and Carrying Requirements:Carrying items such as chairs (waist-high), boxes (waist-high), and tables (thigh-high to waist-high). Lifting may also involve residents, assisting them from sitting to standing positions. Items may need to be lifted and carried over distances or heights ranging from 2 to 6 feet. Maximum consecutive time (minutes) during the normal workday for each activity: Sit: 60 Twist: 30 Stand: 180 Crawl: 0 Walk: 90 Kneel: 10 Lift: 45 Drive: 0 Squat: 20 Climb: 20 Bend: 20 Reach above shoulders: 30 Repetitive Use Of Hands Simple grasp (1 to 5 lbs): OftenPushing & Pulling (1 to 35 lbs): OftenFine Manipulation: Required for assisting residents, moving tables, wheelchairs, and performing fine arts and craft work. Repetitive Use of Foot or Feet in Operating Machine Control: None Environmental Factors & Special Hazards Environmental Factors Inside hours: 8Outside hours: 0Temperature: Normal RangeLighting: AverageNoise levels: AverageHumidity: Normal RangeAtmosphere: Potential exposure to mild chemical odors from craft supplies. Special Hazards Chemical Exposure: Employees may be exposed to mild chemicals used in craft supplies (e.g., glue, paint, paint thinner). PPE will be provided as necessary to minimize exposure.Protective Clothing Required: Typically not required for daily tasks, but PPE may be provided for specific tasks involving potential exposure to hazardous chemicals or bodily fluids." That's a lot. We need to preserve all substantive info. However, the instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This benefits section includes a lot of detail that is substantive (like health benefits, retirement, etc). We should keep it. But we might want to format as a list for readability? The instruction says use- for any list of duties/requirements/benefits. So we could