Expediter - Entry Level

Key Responsibilities

• Reviews and monitors PO Expedite Reports, vendor acknowledgements and PO shipping status requests from the sales and purchasing departments.
• Proactively communicates with vendors to obtain the best possible ship dates for each item requested.
• Follows up on shipping status requests within required response times.
• Sets and resolves discrepancies in vendor ship date, quantity, costs or other concerns.
• Maintains up-to-date documentation within the system for acknowledged ship dates, tracking and vendor contact details.
• Collaborates with vendors and the accounting department to ensure timely receipt of invoices.
• Aids in identifying potential areas of improvement within the department.

Skills Needed

• Ability to work in a fast-paced environment and comply with response time requirements.
• Strong written and verbal communication skills with the ability to present ideas in business-oriented language.
• Positive contribution to team effort using diplomacy in difficult situations.
• Attention to detail and strong organizational and problem-solving skills with the ability to prioritize and multi-task.
• Delegation skills, documentation, and follow-up skills.
• Flexible to change.
• Self-motivation and commitment to improvement.
• General computer and mathematical skills.
• Microsoft Office Suite - Advanced Ability to filter, sort, and create pivot tables in Excel desired.

Minimum Educational Requirements

A high school diploma or GED is required.

Experience Required

The successful candidate should have 1-2 years of previous Sales, Sales Support, or Customer Service experience.