Expediter

About the Company

For nearly 60 years, breakfast has been at the heart of what we do. We are now locally owned and under local management, with a renewed focus on quality food preparation and family-oriented dining. From the moment we open our doors until we say goodnight, you can enjoy our made-from-scratch buttermilk pancakes and crepes, signature Skillets, and the INN-credible V.I.B—where you can create your own Village Inn Breakfast. Enjoy unlimited hot coffee—we’ll leave the whole pot at the table for you.

About the Role

The expediter is responsible for setting the pace and flow in the kitchen. They ensure that a table's orders are completed together and on time and conduct quality control.

Responsibilities

• Make sure that all the orders are prepared in time.
• Assist and manage the final preparation of different food and dishes.
• Control and oversee dishes before they leave the kitchen.
• Ensure adherence to all relevant quality and sanitation rules and regulations.
• Provide assistance in cleaning activities.
• Ensure that all food orders are completed within time standards, according to specifications, and delivered to guests in a timely manner while meeting or exceeding service standards.
• Serve as the main liaison between the servers and the cooks.
• Demonstrate respect for each individual by always communicating courteously and respectfully with the management team, co-workers, and guests during peak hours.
• Ensure that food quality, presentation, and specifications meet support center, food safety handling, and health department standards.
• Assist servers with plating and delivery of secondary items such as beverages, soup, salads, and desserts.
• Exhibit integrity in all actions by meeting company standards in appearance, grooming, security, and sanitation (always show up in a pressed shirt, clean pants, non-slip shoes, and a name tag).
• Adhere to and follow all safe food handling and health department procedures.
• Maintain adequate stock levels of items needed to perform job functions.
• Maintain a clean and safe work area.
• Perform all other assigned duties.

Requirements

• Must be 16 years old and meet any other state age or labor requirements.
• No one under the age of 18 may operate, clean, adjust, or touch a slicer or mixer.
• Must be able to follow menu specifications and recipes, read tickets, and maintain an organized and sanitary work area.
• Must be able to follow directions, work in a fast-paced, high-pressure, customer-responsive environment.
• Must be able to work in a team environment and communicate with co-workers and management.
• Uses sound judgment in day-to-day decisions by applying the company’s vision, values, and culture.

Qualifications

• Successful completion of required training program, including watching videos, completing on-the-job checklists, and written quizzes.

Benefits

• On-the-job training
• Flexible hours
• POS system
• Direct deposit available
• Friendly and supportive work environments
• Discounted meals
• Health insurance if qualified
• Potential for advancement (we hire management within)