Expansion Manager SMB

About Connecteam

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Responsibilities

• Identify and execute upselling and cross-selling opportunities with existing customers.
• The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline.
• Become a product expert.
• Analyze customer data to identify expansion opportunities.
• Be the face of the company - Connecteam is known for our outstanding customer service and approach.
• Collaborate with SDR and CSM teams to ensure a seamless customer experience.
• Influence the product based on customers' demands and needs.
• Manage multiple tasks and projects in a fast-paced and high-pressure environment.
• Initiative, independence, and ownership.

Requirements

• 1-2 years of experience as an Account Manager/Account Executive at a SaaS company - MUST
• Energetic, positive, and motivated - MUST
• Strong record of closing deals and over-achieving monthly quotas
• Strong customer relationship skills and the ability to interact with individuals at all levels in an organization.
• Ability for self-learning and highly independent
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure and busy work environment.

What We Offer

• Medical coverage.
• Insurance plan.
• 401K
• Paid time off for vacation, sick days.

Pay

Compensation range: OTE: $140K-$160K

Schedule

Working remotely from 9:00 AM to 6 PM Monday-Friday.