Executive Vice President Business Operations

About Optimal At Optimal, we understand what’s at stake during your turnarounds and projects. That’s why we lead with integrity, trust, and expertise in everything we do. We retain proven, experienced craftsmen and, with multiple locations nationwide, execute hundreds of customized solutions so our clients can stay ahead of schedule and under budget. At Optimal, you come first—plain and simple. As part of the Crest family, we are committed to: We Take Care of our PeopleWe are our WordWe Value RelationshipsWe Have Something to Prove Position Description The Executive Vice President of Business Operations sets the operational direction for the business and is accountable for turning strategy into results. Reporting to the President, this role owns day-to-day execution across construction and maintenance operations - ensuring the right plans, people, and processes are in place to deliver safety, on schedule, and at target margins. This leader drives operational planning, aligns, resources to backlog, and holds teams accountable for performance in the field. They build a strong, consistent operating model - standardizing how work gets done, improving productivity, and strengthening frontline leadership. The EVP serves as the President’s operational counterpart, taking ownership of execution so the President can stay focused on vision, growth, and business development. Working closely with commercial partners, this role translates backlog into clear, executable plans and ensures the business can scale without losing discipline on safety, quality, and cost. Key Responsibilities Drive Operational Execution Own performance across all operationsEnsure delivery that reflects Optimal standards: safe, on time, and on budgetTranslate backlog and strategy into clear, executable operational plansCoordinate end-to-end execution to ensure scalability, reliability, and quality Safety & Operational Excellence Ensure Health and Safety is the top priority in all operationsDrive continuous improvement initiatives to enhance operational performanceAnalyze business performance to identify gaps, risks, and opportunitiesDevelop and implement mitigation strategies to ensure business continuity Performance Management & Continuous Improvement Define, monitor, and optimize KPIs across safety, quality, schedule, productivity, and marginStandardize, automate, and refine processes to improve efficiency and scalabilityLead operational excellence initiatives that drive measurable resultsServe as a subject matter expert in operational systems, tools, and best practices Lead Through Influence & Relationships Build strong relationships with field teams, clients, and cross-functional partnersCommunicate with clarity, energy, and persuasion to align teamsFoster collaboration across Operations, Finance, Sales, and MarketingConduct regular customer reviews to ensure alignment and drive growth Develop Leaders & Strengthen Teams Build and develop high-performing frontline leadersCreate a culture of accountability, trust, and ownershipCoach leaders to deliver results while developing their teamsPromote an environment where people feel empowered to contribute and grow Strategic Planning & Business Alignment Develop and execute operational strategies aligned with company goalsAlign labor, equipment, and resources to backlog and growth opportunitiesPartner with commercial teams to ensure seamless transition from sales to executionMonitor industry trends and emerging technologies to improve operations Process Standardization & Scalability Standardize how work gets done across regions and lines of businessBuild systems and frameworks that support scalable growthEnsure consistency in execution without sacrificing flexibility or responsiveness Additional Leadership Responsibilities Perform complex and high-impact assignments from executive leadershipCultivate strong relationships with clients, partners, and vendorsSupport organizational initiatives and strategic prioritiesOther duties as assigned Qualifications Bachelor’s Degree in Business Administration, Operations Management, or related field (required)10-15 years of relevant leadership experience in construction, maintenance, or industrial services (required)Strong knowledge of operational systems, technical processes, and target marketsIn-depth understanding of competitive landscapeProven ability to lead multi-site operations and scale executionExcellent leadership, communication, and influencing skillsStrong strategic planning and execution capabilityContinuous improvement experience required What Success Looks Like You bring clarity to complexity and alignment to execution. Teams understand expectations, feel connected to the mission, and are held accountable to deliver. You don’t just manage operations—you build a culture of ownership, strengthen leaders, and create a system that consistently delivers results.