Executive/ Sr. Executive, Service (Chromatography & Mass Spectrometry)
nextjobz · Marion County, IN · 2 wk ago
On-siteBusiness DevelopmentFull-time
About the role
Perform regularly field visits and coordinate and monitor customers.
Handle other assignments as directed by the department or management.
Identify and resolve service issues promptly.
Evaluate service needs of clients and connect them with appropriate providers.
Create and maintain a database of clients and their needs.
Analyze client issues and provide recommendations to address problems.
Maintain positive relationships with both service providers and clients to retain the customer base.
Expand the resource list and providers to ensure no gaps in services.
Requirements
- Experience: 2-4 years
Skills
- Client services
- Client service
- Client relations
- Client liaison
- Customer service
- Client management
- Service coordination
- Client relations
- Customer service skills
- Customer liaison