Executive / Sr. Executive - Customer Service (Cattle)

About the Role

Plan, initiate, and execute post-sales technical services for cattle farmers to ensure customer satisfaction and long-term retention.

Responsibilities

• Provide technical support on cattle health management, disease prevention, vaccination programs, biosecurity, and herd management practices.
• Conduct regular farm visits to monitor herd health, performance, and farmer compliance with recommended management practices.
• Identify training needs of farmers and organize technical training, awareness programs, and field demonstrations to improve productivity and industry knowledge.
• Develop and maintain strong relationships with key farmers, dairy/beef farm owners, and stakeholders.
• Collect, compile, and analyze market intelligence on competitors products and field performance for reporting to management.
• Provide technical input for product development, field feedback, and new solution implementation in cattle segment.
• Ensure proper documentation and reporting of field activities, customer feedback, and service outcomes.
• Work closely with cross-functional teams including Sales, Marketing, and Product Development to improve customer experience.

Qualifications

• Experience: 1-5 years
• Education: Doctor of Veterinary Medicine (DVM)

Skills

• Technical sales
• Livestock management
• Sales support
• Livestock care
• Farm management
• Animal husbandry
• Agribusiness knowledge
• Cattle
• Beef cattle

Application Deadline: 30 July 2026