Executive - Sales and Service
Location: Dhaka (frequent field visits)
Job Type: Full-time
About Acnova
ACNOVA, founded in 2017 by expert professionals, has established itself as a trusted supplier of laboratory instruments, standards, reagents, chemicals, consumables, raw materials, utilities, and lab furniture. Our solutions support Quality Control, Quality Assurance, Product Development, In-Process Control, and Research Labs across the pharma, food, agro, healthcare, and industrial sectors. Despite intense competition, ACNOVA continues to expand rapidly with a strong commitment to innovation, reliability, and customer satisfaction.
About the role
The Executive – Sales & Service will be responsible for supporting sales growth, building client relationships, and ensuring technical servicing of instruments and equipment. This entry-level position is designed for Diploma Engineers who want to build a career in sales, customer support, and technical servicing within the laboratory and industrial equipment sector.
Responsibilities
Sales Functions
- Assist in achieving monthly and annual sales targets.
- Identify and approach potential clients across the pharma, food, and industrial sectors.
- Support in preparing proposals, quotations, and product demonstrations.
- Maintain regular communication and follow-up with customers.
- Collect feedback and provide market intelligence to the Sales Team.
- Participate in exhibitions, promotional events, and product campaigns.
Service Functions
- Assist in installation and commissioning of laboratory instruments, stability chambers, and related systems.
- Conduct basic maintenance, calibration, and service checks under supervision.
- Support troubleshooting and provide timely technical assistance to clients.
- Maintain service records and prepare technical reports.
Requirements
- Experience: At most 2 years
- Education: Diploma in engineering
Skills
- Technical sales
- Sales support
- Sales administration
- Sales support tools
- Sales acumen