Executive Relationship Manager

About the role

The Executive Relationship Manager (Executive RM) is the face of the Workplace to our high-net-worth executives and seeks to build trust and develop relationships with these individuals. Executive RMs provide ‘white glove’ service and support to our most valuable Workplace executives, working to retain and grow these relationships to deliver the full value of the firm (e.g., advisory solutions, managed money, banking & lending, fixed income). This will occur through comprehensive support, product education, trade facilitation and referrals to Financial Advisors. The Executive RM must be totally dedicated to exceeding participant expectations to retain these valuable households and develop long lasting relationships.

Responsibilities

• Demonstrate vast knowledge of and provide support on all issues pertaining to equity compensation, as well as a comprehensive understanding of the value proposition of Wealth Management
• Formulate and deliver solutions for Executives’ inquiries, ranging from foundational education to more complex transactions
• Establish relationships with a book of participants and corporate clients, identifying opportunities for business development
• Manage and support E*TRADE high-value participants (domestic and international) with complex corporate equity plans at public and private market companies on Shareworks and Equity Edge platforms
• Educate participants on the intricacies of 10b5-1 plans
• Have a thorough understanding of all Morgan Stanley products and services and identify opportunities to maximize all aspects of Morgan Stanley
• Act as a liaison between internal support teams to ensure clients’ service needs are met timely
• Mitigate risk by strict adherence to company policies and procedures to ensure a secure and compliant work environment
• Effectively manage high volumes of client interactions, demonstrating strong organizational skills and a commitment to adhering to a schedule

Minimum Qualifications

• Minimum 2 years of client service experience
• FINRA Series 7 and 63 (or equivalent), and ability to be registered in all states and territories

Preferred Qualifications

• Bachelor’s degree
• Experience in Relationship Management, Stock Plan Services or Premium Services in the financial services industry
• 1 year of Stock Plan experience strongly preferred
• Professional experience establishing relationships with a book of executives and corporate clients
• Excellent organizational skills with the ability to manage multiple tasks
• Thorough understanding of the securities industry including equity, margin, and option trading
• Ability to remain calm, professional and in control in a volatile business environment
• Dedication to exceeding the expectations of clients, passion to excel, and outstanding oral/written communication skills
• Utilize independent decision-making skills to manage and resolve issues
• A passion for understanding participants’ financial needs in an objective manner and seamlessly deliver the full value of Morgan Stanley

Benefits

Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees.

Pay

For New Jersey and Illinois: Salary range for the position: $90,000.00 and $110,000.00 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.

For California: Expected base pay rates for the role will be between $90,000.00 and $110,000.00 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.