Executive Housekeeper - Sheraton Detroit Metro Airport

Responsibilities

• Schedule, evaluate, and direct all housekeeping associates, including room attendants, house aides, floor supervisors, and laundry associates.
• Coach and counsel associates, providing disciplinary action when necessary.
• Coordinate daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Inspect guest rooms and public areas daily to ensure the quality assurance program is followed.
• Maintain sufficient inventory of supplies and cleaning materials.
• Supervise the daily operation of both housekeeping and in-house laundry.
• Interview, hire, and train new housekeeping team members.
• Follow up to ensure routine projects (e.g., carpet shampooing, wall washing, mattress rotations) are completed.
• Provide associates with the tools they need to perform their jobs.
• Participate in and lead department meetings, weekly staff meetings, rooms team meetings, monthly housekeeping inventory, safety committee meetings, and property MOD program.
• Report all maintenance problems promptly and follow up on repairs.
• Ensure the key issuance procedure is followed to safeguard hotel and guest security.
• Manage the hotel Lost and Found department.
• Produce and approve the Housekeeping Department budget and weekly payroll forecasts in conjunction with the General Manager.
• Perform other duties as assigned.