Executive Housekeeper/Housekeeping Manager

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule

Description

The Executive Housekeeper is responsible for the overall cleanliness of the hotel including rooms and public areas. Major responsibilities include ensuring guests are satisfied with hotel cleanliness; responding to guests’ needs; ensuring safety and security of rooms; maintaining inventory and cost controls; selecting, training, maintaining and managing a motivated and skilled workforce. Establishes a friendly atmosphere of superior guest service and product quality and provides exemplary performance for staff to follow.

Essential Functions

• Maintains Guest Services as the driving philosophy of the hotel.
• Personally demonstrates a commitment to guest service by responding promptly to guests’ needs with an interest and concern in satisfying every guest.
• Is committed to making every guest 100 percent satisfied.
• Develops added-value customer service programs regarding housekeeping services.