Executive Director (Senior Living) Relocation Eligible

Position Highlights

Status: Full Time
Schedule: 9:00am–5:00pm; on-call required
Location: Fully on-site – Easton, MD
Compensation: $105,000–$110,000
Bonus Eligibility: 20% Annual Bonus + Stabilization Bonus
Relocation Eligible

Why You'll Love This Community

HeartFields Assisted Living at Easton is where small-town charm meets personalized care. Nestled near historic downtown Easton, our community offers a warm, open-concept environment with in-house Fox Rehab therapy, locally inspired Eastern Shore cuisine, and long-tenured, compassionate staff. Here, residents enjoy vibrant events, waterfront serenity, and a true sense of belonging on the Eastern Shore.

Your Role

As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership.

Position Highlights

Why You'll Love This Community: HeartFields Assisted Living at Easton is where small-town charm meets personalized care. Nestled near historic downtown Easton, our community offers a warm, open-concept environment with in-house Fox Rehab therapy, locally inspired Eastern Shore cuisine, and long-tenured, compassionate staff. Here, residents enjoy vibrant events, waterfront serenity, and a true sense of belonging on the Eastern Shore.

Operational Leadership

• Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals
• Maintain full responsibility for community financials, budgets, and operational performance metrics
• Drive achievement of NOI, occupancy, and resident engagement targets
• Monitor and manage operating costs, labor, and collections in alignment with financial expectations

Customer-Focused Culture

• Champion a resident-centered model of care that prioritizes service, dignity, and engagement
• Foster a supportive environment for residents, families, and team members alike
• Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight
• Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent

Team & Talent Development

• Provide visible leadership to department heads and community team members
• Hire, train, develop, and coach staff to achieve high performance and job satisfaction
• Implement policies and procedures that promote compliance, accountability, and professional growth
• Support an inclusive, collaborative, and performance-driven work culture

Business Development & Sales Strategy

• Partner with the sales team to drive occupancy and maximize top-line revenue
• Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning
• Cultivate and maintain relationships within the community to support lead generation and referrals
• Lead external business development strategy with clear accountabilities and measurable outcomes

Assisted Living / Memory Care (as applicable)

• Ensure compliance with state AL/MC regulations, policies, and resident documentation
• Lead monthly “at-risk” meetings and family engagement efforts
• Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness
• Ensure wellness and care plans are properly implemented and tracked

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field preferred; degree required in lieu of active state-specific Administrator licensure/certification for Maryland candidates
• Minimum 3 years of leadership or management experience required, including operational oversight, financial management, team leadership, and customer/client service
• Executive Director, senior living, healthcare, hospitality, multi-site, or comparable operational leadership experience preferred
• State-specific Administrator License/Certification required. Maryland-specific: Candidates who do not currently hold an Assisted Living Administrator license may still be considered if enrolled in a Department-approved manager training program within 6 months of employment, in accordance with state regulations. Company-sponsored licensing support available.
• Demonstrated success in operational leadership, occupancy/census growth, financial performance, and team development preferred
• Strong leadership, communication, problem-solving, and decision-making skills required
• Experience with Medicaid programs a plus, depending on community/state requirements
• Participation in rotating on-call schedule and Manager on Duty (MOD) evening/weekend coverage required

About Seaton Senior Living

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/VA Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.