Executive Director - Revenue Cycle

About the role

The Executive Director of Revenue Cycle provides enterprise-wide leadership and strategic oversight for all revenue cycle operations across the health system, including the hospital and employed physician practices.

Responsibilities

• Optimizes net patient revenue and ensures revenue integrity.
• Ensures compliant, efficient, and patient-centered revenue operations.
• Leads end-to-end revenue cycle performance by aligning people, processes, technology, and data.
• Improves financial sustainability, minimizes revenue leakage, and enhances the patient financial experience.
• Drives continuous improvement, operational efficiency, and strong financial outcomes.
• Partners with clinical, operational, and financial leaders to support the development, implementation, and ongoing management of managed care contracts and reimbursement strategies.

Requirements

• Bachelor’s degree required; Master’s degree preferred in Healthcare Administration, Business, Finance, Accounting, or a related field.
• Professional certification preferred (e.g., HFMA, AAHAM, MGMA, or other relevant healthcare financial/revenue cycle certification).
• Significant leadership experience in healthcare revenue cycle management, including hospital and physician practice operations.
• Demonstrated ability to lead large teams, manage complex operations, and drive measurable improvements in financial and operational performance.
• Epic experience strongly preferred.
• Strong knowledge of payer contracting, reimbursement methodologies, regulatory compliance, and revenue cycle best practices.
• Experience analyzing and supporting the administration of managed care agreements and reimbursement models.
• Demonstrated ability to effectively manage resources including personnel, budgets, systems, and operational infrastructure supporting revenue cycle functions.
• Strong analytical, leadership, communication, and change management skills, with the ability to collaborate effectively across clinical, operational, and financial teams.