Executive Director, Production & Account Management (Vogue, Teen Vogue, Vanity Fair, Allure, Glamour), Revenue Marketing
Condé Nast · New York, NY · 3 wk ago
Business Development$165k–$190k/yrFull-time
Primary Responsibilities
- Lead post-sale account management owning the activation of campaigns spanning across branded content, experiential, social, and events
- Serve as the senior client relationship lead and primary point of accountability from contract signature through campaign wrap, ensuring flawless execution and renewal-ready outcomes
- Operate at the intersection of Sales, Editorial, Brand Marketing, Creative, and Production: translating sold-in ideas into deliverable, on-brand, on-time programs
- Client Leadership: Build and steward senior-level client relationships, becoming a trusted strategic partner to clients, brand leads, and agency counterparts
- Lead turnover kickoffs, status governance, executive check-ins, and post-campaign reviews; set the tone and cadence for how clients experience working with us
- Anticipate client needs, surface risks early, and proactively bring forward optimizations and upsell opportunities in partnership with Sales
- Own client satisfaction as a measurable outcome: including renewal rates, organic growth, and reference-ability
- Internal Stakeholder Management: Quarterback cross-functional teams across Editorial, Sales, Marketing, Creative, Production and more: aligning competing priorities and driving decisions to closure
- Partner closely with Sales: serve as the connective tissue between commercial commitments and execution reality
- Navigate editorial sensitivities with fluency: protecting editorial integrity while meeting client and commercial objectives
- Escalate thoughtfully and resolve conflict with diplomacy; known internally as someone who makes hard conversations easier
Qualifications
- 12+ years of account management experience, with meaningful time at a top-tier publisher, or creative/integrated agency
- Demonstrated success leading complex, multi-stakeholder programs for sophisticated brand clients
- Experience managing teams of 5+ and developing account talent at multiple levels
- Fluency across editorial, branded content, social, experiential, and media activations
- Exceptional written and verbal communication; executive presence with clients and internal leadership alike
- Comfort operating in a matrixed environment where editorial independence, commercial goals, and brand objectives must coexist