Executive Director of Social Services
Job Summary
The Executive Director of Social Services provides divisional leadership and accountability for the strategy, performance, and stewardship of social services across The Salvation Army’s North & Central Illinois Division.
Essential Duties And Responsibilities
Strategizes and implements long-term plans that align department objectives with mission priorities.
Anticipates and responds to changes in the social services environment, positioning the department to serve diverse communities effectively.
Establishes policies, procedures, and processes for the department to meet its objectives, maintain compliance, and sustain accreditation.
Serves on the Divisional Mission Program Committee (DMPC), ensuring program recommendations are well-grounded and executed.
Supervises the Senior Director of Program Operations, ensuring program development, training, and compliance.
Supervises the Senior Director of Mission Investment Management, managing contracts, vouchering, and funder relationships.
Supervises the Senior Director of Monitoring, Evaluation, and Learning, ensuring data architecture and impact planning.
Supervises the Senior Director of Regional Social Services, ensuring regional teams deliver all three capacities to the field.
Ensures program sites have a clear point of contact for administrative support and program development.
Oversees the deployment and effectiveness of division-wide programs and initiatives, ensuring consistent program quality and impact.
Coordinates with Advancement, Business Administration, and Congregational Life and Ministry to integrate pastoral care and ministry programming with program delivery.
Conducts regular fiscal reviews with Finance, Program, and related department leadership to ensure long-term sustainability of social service programs.
Manages staff and resources to ensure efficient utilization and long-term financial stability.
Ensures every active contract has clear ownership, current vouchering, and reimbursements received on schedule.
Ensures social service positions are staffed with individuals capable of achieving department objectives.
Fosters a positive work atmosphere by behaving and communicating in a manner that promotes positive relationships.
Minimum Knowledge, Skills, And Abilities
Master’s degree in social work, public administration, behavioral science, nonprofit management, or a related field from an accredited institution.
Minimum of 10 years of experience in managing social service programs, preferably in a faith-based nonprofit organization.
Credentials as a Licensed Social Worker (LSW) or Academy of Certified Social Workers (ACSW) preferred.
Valid driver’s license and MVR clearance required for travel within the Division.
Comprehensive understanding of the social services environment, including requirements, expectations, and resources.
Strong analytical skills, interpersonal, and written communication abilities.
Hands-on knowledge of working with and managing diversity in the workplace.
Data and outcomes literacy, including the ability to interpret monitoring, evaluation, and learning information.