Executive Director of Sales

Overview

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Primary Duties and Responsibilities

• Serve as a key member of the Executive Leadership Team, collaborating with department leaders to achieve the strategic goals and financial objectives of Atlantis Casino Resort Spa.
• Develop, implement, and oversee comprehensive sales and revenue-generation strategies that maximize hotel occupancy, group business, catering revenue, meeting and convention sales, and overall resort profitability.
• Lead all sales functions, including group sales, convention sales, corporate accounts, leisure travel, entertainment partnerships, and strategic business development initiatives.
• Provide regular sales performance updates, forecasts, market intelligence, and strategic recommendations to the General Manager and Executive Leadership Team.
• Develop and execute local, regional, and national sales initiatives that strengthen Atlantis' market position as Northern Nevada's premier resort destination.
• Recruit, develop, coach, and retain a high-performing sales leadership team focused on achieving revenue goals and delivering exceptional client service.
• Establish clear performance expectations, accountability measures, and sales metrics to drive team productivity and business results.
• Oversee annual business planning, budgeting, forecasting, and revenue generation strategies for all sales segments.
• Foster strong relationships with key clients, meeting planners, convention organizers, tourism partners, and community stakeholders.
• Collaborate with Revenue Management, Marketing, Food & Beverage, Hotel Operations, Casino Marketing, and Special Events teams to identify and maximize revenue opportunities.
• Analyze market trends, competitive intelligence, and customer needs to identify new business opportunities and drive market share growth.
• Represent Atlantis Casino Resort Spa at industry conferences, trade shows, client events, and community functions.
• Ensure all sales initiatives align with Atlantis service standards, brand reputation, and guest experience expectations.
• Perform other duties as assigned within the scope of this position.

Knowledge, Skills And Abilities

• Demonstrated ability to lead strategically while maintaining strong operational execution.
• Exceptional leadership, communication, presentation, negotiation, and relationship-building skills.
• Prominent ability to inspire, motivate, and develop high-performing sales teams.
• Strong business acumen with the ability to analyze financial reports, market data, and sales performance metrics.
• Commitment to delivering exceptional internal and external customer service.
• Able to establish credibility and trust with executive leadership, team members, clients, and community partners.
• Excellent verbal and written communication skills with the ability to present complex information clearly and effectively.
• Able to foster collaboration across departments and contribute positively to organizational culture.
• Strong organizational, analytical, problem-solving, and decision-making skills.
• Able to manage multiple priorities in a fast-paced resort environment.
• Proficiency in CRM systems, HMS, Salesforce Amadeus Delphi, Microsoft Office applications, and forecasting tools.
• Maintain regular and reliable attendance to effectively perform job responsibilities.
• Able to work flexible schedules including evenings, weekends, holidays, and travel as business needs require.

Education

Bachelor's Degree in Business Administration, Hospitality Management, Sales, Marketing, or a related field preferred. Minimum of seven (7) years of progressive sales leadership experience in a resort, casino, convention hotel, luxury hospitality, or related environment. Proven track record of successfully leading sales organizations and achieving revenue growth objectives. Experience with convention, meeting, group, and catering sales highly preferred. Experience managing multimillion-dollar revenue goals and annual business planning processes preferred.

Licenses/Permits

Valid Nevada Driver’s License Valid Alcohol Awareness Card

Benefits

• Medical, Dental, Vision, Supplemental Coverage
• 401K Retirement Savings Plan + Discretionary Match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Recreation / Fitness Discounts
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE Daily Meal
• Internal Advancement

Atlantis Accolades

• 2026 Forbes Four Star Award, Spa Atlantis (11th straight year)
• Forbes Travel Guide #106 out of 500 Publicly Traded Companies, TIME America's Growth Leaders
• Forbes Four Star Award, Atlantis Steakhouse (3rd straight year)
• Forbes Travel Guide
• Best Variety of Restaurants, Casino Player Magazine
• Best Overall Service, Casino Player Magazine
• Best Steakhouse, Atlantis Steakhouse, Casino Player Magazine
• Best Buffet, Toucan Charlie's Gourmet Buffet & Grille, Casino Player Magazine
• Best Sushi, Sky Terrace Sushi Bar, Casino Player Magazine
• Best Breakfast, The Purple Parrot, Casino Player Magazine
• Best Deli, Manhattan Deli, Casino Player Magazine
• Best View, Sky Terrace Sushi & Oyster Bar, Casino Player Magazine
• Best Romantic Restaurant, Atlantis Steakhouse, Casino Player Magazine
• Best Happy Hour, Bistro Napa, Casino Player Magazine
• Best Place for Cocktails, Atrium Lounge, Casino Player Magazine