Executive Director, Nursing Services

Description Summary

The Executive Director, Nursing Services reports to the Senior Vice President, Patient Care Services & Chief Nursing Officer and has responsibility for the organization and coordination of UNC Health Wayne inpatient nursing operations and services. This position works with multiple programs of the organization and has responsibility to assist with planning, organizing, staffing, budgeting, directing, and controlling the accomplishment of short-term and long-term nursing service objectives.

Responsibilities

• Serves as a senior nursing leader to UNC Health Wayne and represents the hospital in planning and initiatives.
• Develops and fosters effective collaboration across patient care services clinical departments and other affiliated services to ensure integrated approach to providing clinical care and fulfilling clinical goals and objectives.
• Aid in the development of goals, objectives, policies, and procedures that align with the hospital’s mission and vision statement.
• Demonstrates leadership skills consistent to the organization's core values and nursing mission, vision, and philosophy.
• Works with the CNO to set the direction that is consistent with the organization's strategic plan, system priorities, and overall healthcare trends.
• Directs personnel functions, including recruiting, hiring and retention of the nursing staff, and handling disciplinary actions.
• Provide administrative direction to management staff within areas of responsibility including supporting plan development, priority-setting, decision-making, and professional development.
• Oversee all facets of staff management for reporting and ensure that all applicable policies and procedures are effectively managed.
• Maintain clinical performance improvement outcomes and guide staff and managers to use strategies to ensure quality and patient satisfaction.
• Guide leadership team to performance improvement program, including the management of the personnel and performance improvement initiatives and strategies.
• Create an environment that supports the advancement of professional nursing and develops a robust workforce to ensure the ability of the hospital to meet future needs for professional staff.
• Provide guidance to staff and act as a resource to colleagues.
• Work with Sr VP, CNO to analyze budgetary trends and nurse leaders in developing strategies for budget variances.
• Implement strategies to increase revenue and decrease costs and effectively manage personnel.
• Make necessary adjustments to ensure goals are achieved and/or meet budget projections.
• Collaborate extensively with the CNO to develop, implement, and monitor quality patient outcome metrics.
• Work with the leadership team to ensure consistent patient outcomes in all settings.
• Provide quality service that meet the regulatory and accreditation requirements and ensures that services are delivered safely and efficaciously.
• Participate in the creation and implementation of a visionary strategic agenda for nursing which links clinical and education initiatives that is tied to UNC Health Wayne’s strategic plan.
• Partner with key stakeholders across the organization to create short- and long-term strategies that will positively impact quality, safety, and the patient experience.
• Establish systems to ensure appropriate levels of staff and to manage budgets effectively.
• Align work goals with organizational strategic direction and guide directors and staff in their goals.
• Lead formation of strategic goals for the department.
• Utilize administrative, clinical, and financial systems for data to facilitate decision-making.
• Lead and support change efforts for improvement.
• Role model behaviors for nursing leaders and staff that promote the goals of the division of nursing and the organization; maintain effective working relationships with peers, medical staff, and direct reports.
• Arrive at decisions through a process of thorough analysis and thoughtfulness; make decisions in a timely manner.
• Maintain accountability for staff competencies and performance.
• Create an environment conducive to staff development in both clinical and management expertise.
• Provide staff with performance feedback regularly and mentor staff in the development of professional growth opportunities and goals.
• Conduct regular staff meetings to facilitate communication of pertinent information and provide opportunities for feedback from managers and staff.
• Recognize and reward staff for performance and celebrate successes.
• Encourage staff and managers to identify opportunities for improvement.
• Implement strategies to improve employee satisfaction inclusive of strategies to involve employees in decision-making.
• Establish systems to ensure appropriate levels of staff and manage budgets effectively.
• Prepare and oversee business reports and assist with annual budgets.
• Maintain compliance with all relevant legislative and regulatory rules and requirements established by state and federal agencies as well as those of voluntary accrediting bodies to ensure continued compliance.

  Qualifications

  • Education: MSN required.
  • Licensure/ Certification: Licensed as a Registered Nurse in the State of North Carolina.
  • Experience: Prior experience as a nursing executive in administration preferred.
  • Knowledge, Skills And Abilities: Ten years of progressive nursing management experience is required. Proven nursing leadership skills and nursing care knowledge gained from progressively responsible roles in a hospital setting. Emotional stability to manage emergency or crisis situations when necessary. Ability to read, write and communicate effectively in English. Proficient with MS Office and able to learn new software rapidly. Valid NC Driver’s License.