Executive Director - myPlace Health PACE

About the role

The Executive Director serves as the senior operating leader for an assigned market, with full accountability for strategy, operations, culture, growth, participant experience, regulatory compliance, and financial performance.

In close partnership with the Executive Medical Director, local leaders, and national leadership teams, this role drives the successful execution of the care model to achieve key clinical, quality, member experience, and business outcomes.

Responsibilities

• Partner with local and national clinical and operational leadership to drive high-quality care, strong clinical outcomes, participant satisfaction, operational excellence, and regulatory compliance.
• Lead, develop, and retain a high-performing, diverse market team, including clinical and operational leaders, to support excellent care delivery and sustainable market success.
• Establish, communicate, and model a clear operating strategy and culture vision that promotes accountability, engagement, service excellence, and alignment with organizational goals.
• Collaborate with national leadership to implement, optimize, and sustain the infrastructure, systems, and operational processes needed to support all aspects of market performance.
• Serve as the local expert in the care model and PACE regulatory requirements, ensuring the market maintains compliance and implements effective operational solutions to meet regulatory and organizational standards.
• Oversee market financial performance, including budget development, resource planning, and ongoing monitoring of financial and operational results.
• Represent the organization externally by building and maintaining effective relationships with providers, strategic partners, community-based organizations, and regulatory stakeholders.
• Identify and advance opportunities to strengthen and adapt the care model to meet local community needs, improve participant outcomes, and leverage strategic partnerships.
• Foster a culture of continuous learning, improvement, and operational ownership by leading with flexibility, sound judgment, and a service-oriented approach that supports participants, caregivers, and staff.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Public Health, Gerontology, or a related field required.
• Minimum of 10 years of progressive experience in healthcare operations, care delivery, or related business leadership roles.
• Minimum of 7 years of supervisory, managerial or executive leadership experience.
• Passion for serving high-risk, vulnerable, and frail older adults.
• Leadership experience building, scaling, growing, improving, and/or turning around care delivery businesses or clinical business units.
• Demonstrated understanding of or experience leading care management functions within PACE, Medicaid managed care, Medicare Advantage, or other government-sponsored health plan models.
• Proven ability to inspire, lead, coach, and mentor high-performing teams in a way that reinforces organizational culture and values.
• Strong ability to communicate confidently and persuasively with internal audiences.