Executive Director, Market Impact (Remote in Phoenix, AZ)

Responsibilities

• Mission Leadership and Impact Lead
• Develop and implement a results-based local strategic planning process that:
• Places Mission Impact at the forefront of all work.
• Advances maternal and infant health equity, identifies measurable strategies and solutions that address community mission needs, and contributes to diversified revenue growth.
• Translates mission and advocacy in a manner that demonstrates impact; identifying supporter philanthropic interest.
• Leverages Mission Impact Opportunities to engage supporters and drives expansion/implementation of mission programs, in a manner that achieves revenue growth and measurable mission impact strategies.
• Demonstrate adaptive leadership in a manner that establishes March of Dimes as a recognized and valued leader in maternal and infant healthcare.
• Identify, recruit, and retain influential state level volunteer leaders and coach them to propel Mission Impact priorities.
• Lead Mission Impact staff ensuring they collaborate with fundraising staff and volunteers; providing Mission Impact education that demonstrates how to use data to drive mission deliverables, advocacy initiatives, and revenue growth.
• Responsible for creating a revenue pipeline and funding to provide ongoing support for both new and existing mission initiatives (i.e. NFS, SPC, etc.).
• Diversified Revenue Portfolio Lead
• Develop and implement a results-based local strategic planning process that places emphasis on a diversified revenue portfolio by:
• Ensuring each market employee maintains and grows a donor revenue portfolio by carrying-out developing donor relationship principles, identifying philanthropic interests, and moving donors through the donor continuum in a manner that retains existing donors and increases donor giving.
• Ensuring each applicable market employee develops, maintains and manages a pipeline of qualified individual gift donors with concentration in major gifts and planned-giving.
• Ensuring each applicable market employee achieves corporate engagement revenue goals in a manner that increases local revenue by identifying appropriate corporate partners and developing alliances that accelerate the development of strategic partnerships that drive March of Dimes mission impact and mobilizes supporters.
• Sure each applicable market employee achieves Mission Investment Opportunities product revenue goal achievement.
• Develop, maintain, and grow individual donor portfolio in a manner that contributes to diversified revenue growth in individual giving, major gifts, corporate engagement, and Mission Investment Opportunities.
• Collaborate with national business partners to leverage local relationships that have potential to elevate to national partnerships.
• Ensure CRM data integrity by setting goals and expectations, monitoring use and utilizing data and reporting to further business.
• Remain current on donor needs, market trends, and competitor actions in order to create reliable revenue forecasts and to identify opportunities for donor development locally.
• Strategic Planning and Budgeting
• Develops a comprehensive, results-based strategic plan that incorporates impact, movement, growth and performance.
• Ensuring execution of the local strategic plan in a manner that results in proven impact and exceeds market targets for productivity and profitability.
• Develops revenue projections and provides financial analysis.
• Oversee the development of budgets in a manner which the market shows an increase in net profitability and productivity according to national standards.
• Review and manage strategic plan with staff on an ongoing basis with a minimum of a quarterly market review.
• Ensure market staff fully comprehend strategic plan and strategies they are responsible for executing to achieve success.
• Volunteer Leadership
• Lead, develop and implement a results-based local strategic planning process that identifies, engages, and maintains influential volunteer leaders and board members to drive impact and secure revenue.
• Build a pipeline to constantly recruit new high-level volunteer leaders and board members.
• Ensure ongoing training and orientation of all volunteers in the market that aligns with the local and national strategic plan.
• Collaborate with Volunteer Leadership Development to ensure implementation of market board excellence and the use of market board excellence tools/resources (i.e. including standards of excellence with fundraising committees).
• Recruit, activate and retain influential, financially strong, diverse volunteer leadership and market board members resulting in revenue growth and market impact.
• Ensure volunteer leaders are engaged in a way that builds a community of mission advocates.
• Staff Development
• Hire and develop a diverse market staff that demonstrate passion for our mission and have the expected skills, fit and proven success to exceed expected goals and results.
• Establish and discuss individual goals and accountabilities for performance and behavior (at the beginning of the year) that align with organizational goals and include benchmarks and measurable milestones.
• Hold staff accountable to market and individual net productivity and profitability goals by utilizing reports and measurement tools and provide staff with constructive feedback that leads to improved performance on a consistent basis (at minimum quarterly, at best weekly).
• Provide coaching and professional development in a manner that results in skill and behavioral development and results in staff retention and career pathing.
• Accountable to writing and delivering annual performance reviews in a timely manner that align with the expected HR standards.
• Create a productive, professional, respectful and culturally diverse work environment where all staff can be the best version of themselves.

Qualifications

• 4 year college degree or equivalent experience.
• Experience in managing multiple staff over various functional areas, including employees who telecommute.
• Experience in a nonprofit environment a plus.
• Detail-oriented with strong written and verbal communication skills.
• Strong leadership/management skills with the ability to motivate staff and lead change.
• Excellent interpersonal and organizational skills.
• Proven track record building internal and external relationships.