Executive Director, Global Medical Affairs

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world through our global team of more than 7,000 employees committed to delivering next-generation commercialization services to the life sciences industry. Our products, services, and solutions help bring innovative therapies to market and support the patients who depend on them. We embrace diversity in backgrounds and experiences, believing our people make all the difference in cultivating an inclusive culture.

About the Role

The Executive Director, Global Medical Affairs is a high-impact senior leader reporting to the EVP, Global Medical Affairs & Information. This role shapes and advances EVERSANA’s position as a forward-looking thought leader and trusted partner in Global Medical Affairs strategy, innovation, and operational excellence across a diverse client portfolio. The role combines strategic leadership with hands-on execution, driving scalable, high-impact, and technology-enabled Medical Affairs solutions. Responsibilities include contributing to overall Global Medical Affairs strategy, leading strategic operations, managing the Global Medical Affairs team, and overseeing the P&L for Medical Affairs services.

We seek a highly experienced Medical Affairs leader with a proven ability to drive operational excellence, lead complex transformations, and deliver measurable results through cross-functional teams. The ideal candidate thrives in a dynamic, matrixed environment and is passionate about building scalable solutions that enhance Medical Affairs impact.

Responsibilities

• Strategic Execution & Program Leadership
  • Lead and support the execution of Global Medical Affairs Excellence & Strategy initiatives across multiple clients and engagements.
  • Translate strategic priorities into actionable plans, structured programs, and measurable outcomes.
  • Drive enterprise-level and cross-functional initiatives with strong project management rigor.
  • Contribute to the evolution of innovative and scalable Medical Affairs operating models.
• Operational Excellence
  • Drive operational excellence, efficiency, and scalability across Medical Affairs programs and delivery models.
  • Identify and implement opportunities to modernize workflows, tools, and processes, including digital and data-driven enhancements.
  • Establish and monitor performance metrics to ensure consistent, high-quality execution and continuous improvement.
  • Develop and maintain Standard Operating Procedures (SOPs), Working Instructions, and Training.
• Client Management, Leadership & Delivery
  • Serve as a trusted advisor and strategic partner to clients, including Global Medical Affairs leadership.
  • Oversee assigned projects as Overseeing Director and/or Client Manager.
  • Deliver strategic and operational guidance across the full spectrum of Medical Affairs functions.
  • Ensure client delight with value- and quality-driven services.
• Cross-Functional Collaboration
  • Partner across EVERSANA business units (Medical Information, Value & Evidence, Medical Communications, Agency, Pharmacovigilance, Regulatory, Quality, Field Medical, Patient Services, etc.) to deliver integrated, end-to-end solutions.
  • Contribute to holistic commercialization and medical strategies spanning the product lifecycle.
  • Demonstrate a commitment to diversity, equity, and inclusion, modeling inclusive leadership.
  • Work within a matrix environment and drive results through others.
• Thought Leadership
  • Develop and execute thought leadership strategy for Global Medical Affairs.
  • Create the annual plan and collaborate on deliverables that drive new business opportunities.
  • Stay abreast of industry best practices, trends, and applicable laws/regulations impacting Global Medical Affairs.
  • Represent EVERSANA and the Medical Affairs team at professional meetings and associations.
• Financial Performance
  • Support business development through RFPs, proposals, and client presentations.
  • Develop and own Medical Affairs capabilities presentations and technology offerings/demos.
  • Ensure timely review and execution of Global Medical Affairs SOWs and contracts, including renewals.
  • Develop strategic ways to drive new business opportunities via networking and professional associations.
  • Own the P&L for Medical Affairs services, ensuring financial goals are met.
• Team Leadership / Development
  • Establish, lead, and develop a growing Global Medical Affairs team across various services.
  • Create processes, procedures, and training for efficient onboarding of FTEs and contractors.
  • Build an operationally and cost-efficient global staffing model based on client requirements.
  • Establish collaborative relationships with staffing agency partners and grow a network of independent consultants.
  • Identify staffing needs and ensure timely development of job descriptions and requisitions.
  • Ensure results-driven delivery of services via effective management of the Global Medical Team.
• People Leadership
  • Build, lead, and scale high-performing teams and subject matter experts, fostering a culture of accountability and innovation.
  • Drive results through influence, delegation, and cross-functional leadership.
  • Mentor and develop talent, supporting career growth and capability building.
  • Establish clear performance expectations and provide ongoing coaching and feedback.
  • Oversee talent processes including hiring, performance management, promotions, and development planning.
  • Promote a culture of collaboration, continuous improvement, and high performance.

Requirements

• Education: PharmD, MD, or PhD required.
• Experience and/or Training:
  • 8–12+ years of pharmaceutical or life sciences industry experience, including significant experience within biopharmaceutical organizations or applicable service providers.
  • Strong and diverse experience across multiple Medical Affairs functions:
    • Medical Strategy & Planning
    • Medical Communications / Publications
    • Medical Information
    • Medical Affairs Operations
    • Advisory Boards, IIS, and lifecycle management
  • Demonstrated success in leading complex initiatives and driving operational excellence and transformation.
  • Strong project and program management capabilities, with the ability to manage multiple priorities and stakeholders.
  • Proven ability to lead people, influence stakeholders, and deliver results through cross-functional teams.
  • Experience working in matrixed, fast-paced environments.
• Skills:
  • Strategic and structured thinker who connects vision to execution.
  • Operational excellence driver focused on scalability, efficiency, and quality.
  • Results-oriented leader with accountability for measurable impact.
  • Strong program leader capable of executing complex initiatives effectively.
  • People leader with experience developing high-performing teams.
  • Collaborative influencer across functions and stakeholder groups.
  • Self-directed operator who thrives in autonomous, high-ownership roles.
• Technology/Equipment:
  • Experience with Medical Affairs technologies, including:
    • Medical Information platforms
    • Content and publication management systems
    • MSL tools and CRM platforms
    • Digital engagement and analytics tools
  • Experience leveraging advanced analytics, automation, and emerging technologies (including AI) to modernize Medical Affairs delivery.

Preferred Qualifications

• Consulting or multi-client experience.
• Experience supporting U.S. and/or global product launches.
• Exposure to multiple therapeutic areas and organization types (including emerging biopharma).

Schedule

• Travel: Up to 20%.
• Hours: 40+ hours per week.

Work Environment

The physical and mental requirements include frequent reaching, grasping, standing, and/or sitting for long periods, walking, talking, and hearing. Occasionally required to lift and/or move up to 25 pounds. The noise level is usually moderately quiet, with frequent interruptions and multiple demands.