Executive Director, Banquets

About the role

The Executive Director of Banquets will oversee the Banquets operations at Hard Rock Las Vegas, a luxury resort on the Las Vegas Strip. This role involves supervising the Banquet Office, managing OS&E, collaborating with sales and catering teams, and leading the team through training and standard operating procedures.

Responsibilities

• Supervise the Banquet Office to ensure timely completion of payroll, schedules, and reports.
• Manage OS&E, including planning, sourcing, purchasing, transporting, storing, and installing non-consumable items.
• Ensure brand standards are met, costs are controlled, and inventory is available for smooth operations.
• Review Banquet Event Orders (BEOs) for accuracy, optimize room setups, manage staff to meet budget and service standards, and ensure compliance with the Collective Bargaining Agreement (CBA).
• Align culinary execution with event service, ensuring high-quality food, proper timing, cost-effective menu planning, and upholding safety/hygiene standards.
• Operate at a high level to ensure best-in-class service levels for all events, leading by example.
• Hire and discharge employees according to established policies, ensuring appropriate staffing levels.
• Oversight of continued development of training and standards for the team through education, training, coaching, corrective counseling, etc.
• Attend and conduct staff meetings, Banquet Event Order Meetings, Forecast Meetings, F&B Meetings, and Pre-Convention Meetings.
• Design, plan, and price all menus, keep departmental labor costs on an acceptable level, and monitor scheduling to ensure maximum coverage.
• Prepare and adhere to monthly budgets and payroll forecasts, and monitor P&L statements to ensure objectives are met.
• Drive P&L strength by implementing appropriate programs and systems, providing oversight to ensure adherence, and conducting detailed management and operational analyses.
• Ensure adherence to property policies, food and beverage policies, labor regulations, and liquor laws, and promote positive public/employee relations.
• Represent the organization at industry events and trade associations, actively participate in philanthropic initiatives, and uphold the Hard Rock brand's reputation through ethical practices.
• Perform other job-related duties as requested.

Qualifications

• Requires a BS/BA degree in Hospitality Management or another related field. Master’s degree preferred.
• Minimum of ten (10) years food & beverage experience, including five (5) years in Banquet department head level.
• Hands-on experience in the successful pre-opening and launch of large-scale banquet hotel and casino properties.
• Critical path management strongly preferred.
• Minimum ten (10) years Food & Beverage experience, with minimum five (5) years in management capacity.
• Commitment to delivering a service level that creates a memorable entertainment experience for guests.
• Strong communication and interpersonal skills to effectively communicate with guests, team members, all levels of management, and other departments.
• Proven ability to direct, motivate, and develop staff.
• Adaptable to departmental strategic plans to achieve organizational goals.
• Flexible to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.
• Ability to add, subtract, multiply, and divide in all units of measure, use whole numbers, common fractions, and decimals, compute rates, ratios, and percents, and draw and interpret bar graphs.