Executive Assistant, Global Markets
What You’ll Be Doing
The Executive Assistant will provide administrative support to key senior members of the US Corporate Banking Team in New York. This individual will possess excellent organizational, communication and presentation skills with the ability to interact directly with Senior Executives and high-level clients.
How You’ll Succeed
Administrative support: Organize the Managing Directors using independent judgment, discretion and diplomacy, and make day-to-day administrative and operational decisions on his/her behalf
Coordinate and prioritize the daily activities, identifying potential problems and shifting priorities
Project a professional image to visitors and CIBC personnel by providing prompt courteous information and assistance
Greet scheduled visitors and direct/escort them, as appropriate
Answer department telephone calls in a professional manner and provide information and/or redirect the caller appropriately
Cooking for large department events, confirming attendee list, choosing a vendor, recommending food options, completing orders, arranging for delivery all within budget
Maintains tracking of all expenses and invoices
Compose routine correspondence, and prepare/route incoming and outgoing correspondence, including e-mail
Liaise with assistants from multiple teams across the firm
Aid with any ad hoc projects
Technology/equipment support (set up, maintenance and repairs): Provide daily technology support and maintenance of printers, scanners, photo copiers, telephones, mobile devices and computers in accordance with CIBC policies
Investigate ad hoc system/software problems. Prepare, submit, track and escalate Service Now requests to ensure all technology issues and requests are addressed in a timely manner. Liaise and trouble shoot with various technology support groups when escalating urgent matters. Use sound judgment to ensure the correct solution is identified and implemented
Disseminate technology information, as required, to department personnel
Track and manage inventory of all department hardware and software
Work with external vendors, suppliers and technical support to ensure efficient department operations
Act as a resource to department users and coordinate training on new equipment
Maintain current knowledge of hardware, software applications and corresponding policies at CIBC
Who You Are
You can demonstrate experience with: A minimum of 5+ years of Administrative experience in a corporate environment
Good interpersonal and customer relationship management skills to deal effectively with a range of people at all levels
Ability to handle multiple tasks within a very fast-paced financial services company
Proficient in Microsoft Word, Excel and PowerPoint
Strong organizational skills
Excellent communication skills, both written and oral, requiring tact, diplomacy and discretion, as well as the ability to maintain confidentiality
Strong attention to detail
Highly motivated self-starter, able to work independently with minimum direction and identify solutions to problems that arise
Strong technical skills to support maintenance of office equipment
Ability to exercise good judgment to resolve a wide variety of issues and problems
Ability to manage multiple priorities
Ability to work in a team environment
Values
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
What CIBC Offers
Your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.