Executive Assistant

Responsibilities

• Cook up travel plans, lodging, rental vehicles, and other logistical necessities for field service technicians to facilitate installations, warranty work, and customer service visits.
• Collaborate with project teams, shipping contacts, and transportation providers to ensure timely arrivals of equipment and prepare crews for successful on-site work.
• Set up technician shifts according to customer needs and service demands, making sure the right personnel are available when and where they're needed.
• Keep track of post-installation and field visit follow-ups, organizing next steps to ensure tasks are completed on time and communicated clearly.
• Issue service-related orders and coordinate parts support swiftly to prevent delays in customer service execution.
• Work harmoniously with subsidiaries, agents, and freelance service resources to enhance coverage and maintain a dependable support network.
• Boost paid service activity by assisting in efficient planning and responsive coordination for customer requests.
• Promote adherence to field service safety guidelines by reinforcing necessary policies and encouraging safe work practices.
• Organize updates and modifications in a practical, efficient manner to synchronize technician availability, customer timing, and operational priorities.

Requirements

• A minimum of 2 years of experience in an administrative, service coordination, or similar support role.
• Exceptional ability to manage schedules, travel arrangements, and multiple priorities in a fast-paced environment.
• Demonstrated organizational skills with meticulous attention to detail and follow-through.
• A customer-focused approach with the capability to communicate professionally across various teams and external contacts.
• Experience supporting meetings, calendars, facilities, or executive-level coordination is highly appreciated.
• Comfortable working with service teams, managing logistics, and handling time-sensitive requests.
• Spanish language skills are advantageous, though not mandatory.

Qualifications

At least 2 years of experience in an administrative, service coordination, or similar support role.

Strong ability to manage schedules, travel arrangements, and multiple priorities in a fast-paced environment.

Demonstrated organizational skills with careful attention to detail and follow-through.

Customer-focused approach with the ability to communicate professionally across teams and external contacts.

Experience supporting meetings, calendars, facilities, or executive-level coordination is highly valued.

Comfort working with service teams, coordinating logistics, and handling time-sensitive requests.

Spanish language skills are a plus, but not required.

Skills

• Excellent organizational and time management skills.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Knowledge of service coordination and logistics.
• Basic understanding of safety protocols and regulations.
• Ability to work independently and as part of a team.
• Basic knowledge of travel and logistics software.
• Basic understanding of customer service principles.

Benefits

Health, vision, dental, and life and disability insurance.

Access to a company 401(k) plan.

Free online training.

Staying connected with top job opportunities, competitive compensation, and benefits.

One-tap apply functionality within the Robert Half app.

Notifications of AI-matched jobs.

Stay informed about new opportunities, even on the go.

Legal, EEO, and equal opportunity information.

Robert Half is dedicated to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.