Executive Assistant

Key Responsibilities

• Act as an ambassador and first point of contact for allocated Partners
• Develop and maintain internal and external networks, building knowledge of key client handling teams and issues in order to effectively identify and communicate priorities
• Build strong relationships with clients and their PAs, identifying opportunities to enhance EY's reputation
• Provide comprehensive diary management in consultation with your Partners
• Proactively monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively
• Facilitate all logistical arrangements and ensure all documentation is prepared in advance of meetings – with oversight from a Manager/Advance Intermediate PA/Partner
• Proactively plan itineraries, researching and considering reasonable alternative cost-effective travel, to include assistance with visas
• Maximise cost reduction opportunities, utilising preferred travel providers in line with travel and expenses policy
• Manage communications, monitor emails, post and calls taking appropriate action, escalating or delegating accordingly
• Project manage events that only require internal bookings of rooms, catering and attendance management
• Ensure compliance with policies and approved budgets
• Work with facilities to confirm logistical arrangements and attend events as required, proactively ensuring relevant documentation is available at the event as approved by the Partner/Manager
• Manage budget in consultation with the Partner/Manager
• Prepare and submit timesheets
• Collate and process expenses and invoices ensuring compliance with policy and approval process
• Reconcile credit card/bank statements with receipts as appropriate
• Delegate meetings, events, travel, accommodation and ad hoc tasks
• Maintain client contact and relationship databases
• Provide ad hoc project support
• Loading external training CPD hours
• Mercury S2P support
• Stationery maintenance
• Meet and greet visitors to EY offices
• Provide cover for colleagues during absences as appropriate

Experience and skills required

• Experience in a corporate professional services environment is preferred
• The confidence to engage with senior/high-profile contacts and clients and their teams
• Attention to detail and ownership for the delivery of high-quality work
• Able to build relationships across diverse teams both locally and globally
• Able to work as part of a team, ensuring seamless service to the firm and clients
• A confident approach to administration and agile to different Partner expectations
• The ability to plan ahead and anticipate potential problems
• Strong organisational skills with ability to prioritize a busy and often conflicting workload
• A flexible and professional approach, remaining calm under pressure
• Knowledge of time zones and best means of travel between multinational locations
• Broad knowledge of Microsoft Office packages

What we look for:

• A trusted business advisor who appreciates a collaborative culture by nurturing team members through mentoring and coaching, knowledge sharing and adapting relevant ideas from previous projects or experiences
• A specialist with a strong commitment to professional and client service excellence who comes from a consulting background and exudes strong communication, presentation and influencing skills

What working at EY offers:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
• Excellent working conditions, in a stimulating, inclusive and enjoyable environment

About EY

As a global leader in assurance, tax, consulting, strategy and transaction services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.