Jobs · Customer Service · Wisconsin

Exclusion Technician

Terminix · Milwaukee, WI · 3 days ago
Customer ServiceFull-time

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

About the role

The primary purpose of this role is to perform the dynamic combined aspects of pest control, exclusion services, minor construction, and TAP (Thermal Acoustical Pest) insulation installation allowing you to make a significant impact in the communities we serve.

Responsibilities

  • Conduct inspections to identify pest activity, perform pest control services for residential and commercial clients, and install and maintain termite control systems
  • Efficiently install Thermal Acoustical Pest Control (TAP) insulation, ensuring quality service and customer satisfaction while managing job-site preparations and clean-up
  • Assist with light construction projects, including minor repairs and replacements related to pest damage
  • Communicate effectively with customers to explain services, ensure satisfaction, and provide guidance on pest control measures
  • Perform exclusion services and wildlife removal, setting up and building exclusion traps, and ensuring safety protocols are followed
  • Stay updated on industry trends, technologies, and regulations. Participate in training to enhance your skills in pest control and related services

Essential Job Functions

  • Working around animals, insects, and termites
  • Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways
  • Setting up and building exclusion traps, cutting flashing, and forming hardware cloth to specifications
  • Removing animals trapped in exclusion devices
  • Working in a safety harness from rooftops as needed in the performance of exclusion services and wildlife removal
  • Completing production forms documenting services provided
  • Working around mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals (training provided for safe handling)
  • Moving up to 50 pounds by lifting, carrying, pushing, pulling, or otherwise repositioning objects
  • Maintaining balance when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces
  • Pushing objects forward, downward, or outward with sustained force using the upper extremities
  • Able to work both inside and outside in local climate conditions in company-provided weather-appropriate gear
  • Regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, including up and down stairs, ladders, scaffolding, ramps, and poles
  • Ability to wear personal protective equipment (PPE), like an OSHA-compliant respirator
  • Safely operate a motor vehicle and ensure it and all other equipment is kept clean

Requirements

  • Clean-shaven face for safety reasons (rebreathers must be able to seal your face)
  • High school diploma or GED; related experience and/or training; or equivalent combination of education and experience
  • Valid driver's license from state of residence
  • Available to work Monday-Friday and Saturdays as needed
  • Solid reading, writing, and verbal communication skills with the ability to present information in both internal and external settings
  • Basic math skills: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to follow instructions for mixing on product labels
  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
  • Customer-facing experience preferred

Benefits

All Full-Time Colleagues qualify for the following benefits starting on day 1, and Part-Time Colleagues qualify for most benefits after meeting certain criteria.

  • Professional and Personal Growth
    • Multiple avenues to grow your career
    • Training and development programs available
    • Tuition Reimbursement benefits (for FT Colleagues)
  • Health and Wellness
    • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance
  • Savings and Retirement
    • 401(k) retirement plan with company-matching contributions
  • Work-Life Balance
    • Vacation days & sick days
    • Company-paid holidays & floating holidays
    • A company mindset that prioritizes health, safety, and flexibility

This company is a Drug-Free workplace.

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