Exception Handling Agent (A4, 3rd Shift)

About the role

Start YOUR career with DHL today… We currently have a need for Hub Operations Support / Exception Handing Specialist at our CVG Hub in Erlanger, Kentucky. This position will be responsible for establishing and executing the policies and procedures necessary to ensure physical movement of cargo within the CVG Hub. The position will also ensure that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

Responsibilities

• Data collection of Key accounts daily
• Alert and work with CVG HUB Ops Management team to ensure each monitored account makes successful transit through the HUB
• Must be available on on-call basis for escalations

Requirements

• 3 years’ experience in logistics, transportation, warehouse or industry related field preferred

Qualifications

• Analytical mindset
• Strong communication (oral and written) skills

Skills

• Flexible shift schedule and availability for weekend shifts