Excavation Manager

The Excavation Manager’s main priority is to increase excavation business volume by developing existing business, cultivating new customers, improving the skills of assigned service technicians, and ensuring optimum use of staffing and equipment. The role requires expertise in underground pipe repair and replacement, pipe bursting/relining, and manhole rehabilitation. This position is located at the Pittsburgh branch in Murrysville, PA. The salary range is $80,000‑$95,000, depending on experience, with an opportunity for a branch performance‑based bonus. Roto‑Rooter, founded in 1935, is North America’s largest plumbing, drain cleaning, and water cleanup services provider.

Responsibilities

• Develop existing business: monitor work‑site progress, serve as primary customer contact, ensure proper permits and licenses, sell preventative maintenance and priority care programs, build customer loyalty, handle questions, complaints and praise, prepare bid packages and estimates, meet branch profitability standards, and coordinate with dispatchers to assign qualified personnel.
• Cultivate new business: identify bid opportunities, prepare bid packages, perform estimates, and collaborate with other management personnel to uncover excavation sales opportunities.
• Technician skills development and supervision: conduct on‑the‑job training for excavation technicians and laborers, assist personnel on new assignments, schedule personnel, equipment, and rentals efficiently, work closely with service technicians and commercial sales representatives in selling and estimating, supervise excavation staff (including video sales technicians as needed), and operate/troubleshoot subordinate‑operated equipment.
• Safety and loss prevention: conduct safety training programs, perform routine inspections of trucks, safety equipment, and uniforms, conduct work‑site spot checks for safety compliance, issue and restock safety kits, enforce safety policies and regulatory requirements, monitor employee compliance, and take corrective action when needed.
• Efficient use of equipment: conduct quarterly equipment inspections, ensure proper use and maintenance of vehicles, maintain inventory of required parts and supplies, and assign work and equipment in the most efficient manner possible.

Requirements

• Valid driver’s license.
• High School diploma or equivalent required.
• 3‑5 years prior excavation experience; plumbing, sewer, and drain knowledge a plus.
• Prior supervisory experience preferred.
• May be required to hold a plumbing license, depending on local requirements.

Benefits

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401(k) Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing
• Career paths for military veterans and transitioning personnel

Pay

Salary range: $80,000‑$95,000, depending on experience, plus a branch performance‑based bonus opportunity.