EVV Compliance Specialist
AmeriBest Home Care · Philadelphia, PA · 2 mo ago
On-siteInformation TechnologyFull-time
Responsibilities
- Facilitate new caregiver registrations and training on the EVV platform.
- Configure and assign FOB hardware and set up Landline access for caregivers.
- Maintain EVV systems to ensure compliance and functionality.
- Act as the main support contact for caregivers facing technical difficulties.
- Ensure consistent and compliant use of EVV technology.
- Identify and report potential fraudulent activity.
- Maintain accurate electronic records of staff enrolled in EVV systems.
- Conduct daily reviews of the EVV Dashboard and resolve issues related to phone numbers and FOB confirmations.
- Answer incoming calls regarding technical issues with HHAeX from 9:00 am to 5:00 pm.
Qualifications
- Problem-solving skills to analyze dashboard data and resolve technical issues promptly.
- Strong communication and customer service abilities.
- Detail-oriented with high accuracy in data entry.
- Proficiency with EMR systems, EVV portals like HHAeXchange, and Microsoft Office.