EVS Tech II-Housekeeping Full Time Nights

This is a full-time position at 40 hours per week located at Catherine Gratz Griffin Lake Forest Hospital. The hours are 10pm to 6:30am with every other weekend rotation.

Responsibilities

• Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
• Follows policies and procedures on patient isolation and contact precautions as necessary.
• Stocks paper items and other supplies in assigned areas as necessary or designated.
• Maintains cart and equipment in clean, working condition and stores in appropriate storage area.
• Promotes safety in the workplace by using wet floor signs, PPE, not leaving housekeeping cart or supplies unattended, and using chemicals and equipment in an effective and safe manner.
• Uses appropriate chemicals, diluted at the correct ratio, in properly labeled containers.
• Notifies supervisor of equipment needing repairs and reports all safety hazards to manager.
• Communicates to supervisor any issues, including inability to complete schedule, and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area).
• Establishes and maintains interpersonal relationships with hospital personnel while assuring confidentiality of patient information.
• Exhibits the ability to articulate designed scripting model to each customer served.
• Uses organizational and unit/department resources efficiently, manages work schedule to complete tasks and assignments on time, and contributes to opportunities for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve, and grow services provided.
• Presents a friendly, approachable, professional demeanor and appearance, providing accurate information and timely updates to patients and customers.
• Addresses questions and concerns promptly or identifies the appropriate person and resources to do so, and provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments, communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.

Requirements

• Must exhibit the ability to follow oral and written instructions.
• Must be able to communicate effectively with patients, visitors, and staff.
• Must be able to use the proper tracking and communication tools utilized by the department.
• Must be able to work independently.

Qualifications

• Preferred: One to three years of environmental services experience in a healthcare or hospitality environment.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Benefits include tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.