EVS Supervisor

Duties And Responsibilities

• Projects a positive image
• Greets all guests in corridors
• Actively coaches, mentors and develops employees
• Performs weekly audits of employee performance
• Affords assistance with auditions, interviewing and hiring
• Generates daily assignments for employees
• Performs property inspections, documenting as required
• Checks and reports area statuses as needed
• Inventories and orders departmental supplies
• Creates work schedules; Manages employee timesheet
• Acts as “Manager on duty” representing the casino in resolving guest conflict for the property
• Keeps staff informed of all pertinent information
• Liaises with other departments as operational issues arise
• Generates shift reports recording key statistics and incidents
• Limits the number of accidents and injuries by promoting job safety
• Approves or denies PTO requests

Job Requirements

• A High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Associate’s Degree in Related field– required
• Two (2) years’ Supervisory experience– required
• One (1) year experience as a Dual-Rate Supervisor in a Wind Creek Hospitality Department– required
• Two (2) years’ experience in the hiring position’s Department- required
• One (1) year of experience in an EVS, custodial or housekeeping position- required
• Experience in customer relations or guest services- preferred
• Must participate in computer basics training course within one (1) year
• Must successfully pass job interview, including a guest service audition
• Must participate in departmental training (ex: hard surface, carpet surface, etc.)
• Must obtain certification in lift training annually
• Must have knowledge of cleaning chemicals
• Must be willing and able to work in the presence of solvents and cleaning chemicals
• Must be able to climb a ladder to perform overhead work
• Must be able to lift and maneuver a backpack vacuum of twenty-five (25) pounds up to two (2) hours
• Must be able to push or pull or maneuver a minimum of five (5) to sixty (60) pounds to assigned areas
• Good writing and verbal communication skills required (skills test may be administered)
• Must be able to stand and/or walk for entire shift
• Must be able to work effectively in a fast paced, high volume environment
• Must be able to operate standard office equipment – phones, computers, etc.
• Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required
• Willing to travel and participate in training as recommended or required
• Willing and able to work in a smoke/secondary smoke environment
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Base Pay Compensation

• Compensation: $33.40–$27.60 per hour, with starting pay based on factors such as experience, qualifications, and skills

Benefits

• Eligible full-time employees may choose from a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a Flexible Spending Account (FSA).
• Additional benefits include an Employee Assistance Program (EAP), paid time off, a 401(k) plan with company match, shift differential pay, and discretionary quarterly bonus opportunities.