EVS Supervisor

About the role

The EVS Supervisor is responsible for directing and performing the day-to-day activities of the Environmental Services Department at the Spokane Tribe Resort & Casino. This position supports and maintains the Mission, Vision, and Values of the Casino.

Responsibilities

• Hire, train, motivate, evaluate, and manage staff to ensure team members receive adequate guidance and resources to achieve established objectives.
• Assign routine and non-routine job functions to departmental team members; manage time and attendance for all team members.
• Observe and direct the actions of subordinates.
• Aid in the duties and responsibilities of the EVS Attendant as needed.
• Maintain a good public relations image for other property departments and guests.
• Carry out training programs as new methods or techniques are adopted by the department.
• Maintain departmental cleanliness standards using an inspection process throughout all assigned areas of responsibility and observe and correct any work-related deficiencies.
• Establish, implement, and monitor department objectives, standards, guidelines, and other administrative processes to achieve proper supervision of the department.
• Perform various administrative duties as assigned by the Environmental Services Manager.
• Communicate effectively with guests as well as team members at all levels within STRC.

Requirements

• Two (2) years of leadership experience in an Environmental Services Department or related field required.
• Must have experience working with the public and demonstrate exceptional guest service.
• Must have knowledge and understanding of cleaning tools, chemicals, and procedures.
• Working knowledge of time and attendance systems, Microsoft Office suite applications, MSDS, OSHA processing, protocols, and requirements.
• Strong guest service and problem-solving skills.
• Able to multitask in a fast-paced environment.
• Must be able to tolerate areas containing varying noise, smoke, and temperature levels.

Qualifications

• Gaming License Required.