EVS/Housekeeping Resident Regional Manager - Boston, MA

Job Summary

Working as a Resident Regional Manager, you are responsible for multiple environmental services accounts. You will oversee four different hospital locations within the Boston market. You will manage client relations to ensure that all housekeeping services offered to the customers is of outstanding quality.

Responsibilities

• Responsible for department’s financial data and statistics
• Making and recommending department operating budget and ensuring the department operates within budget
• Coinciding housekeeping activities with other departments
• Actively communicating with administration and other hospital departments
• Planning, prioritizing, directing, coordinating, and supervising functions and activities of the department
• Establishing work standards and work flow
• Establishing and implementing policies and procedures for departmental operations
• Encouraging and mentoring staff creativity and innovation
• Ensuring compliance with all regulatory agencies
• Acting as a positive role model; proactive in the achievement of the facility goals and objectives
• Developing and maintaining job descriptions for department staff
• Encouraging staff to participate in education programs

Requirements

• Four Year College Degree And Equal Related Experience Required
• Six years of housekeeping management experience at a large hospital account required
• Multi-site account management experience
• Keen understanding of business dynamics
• Excellent problem-solving skills both one-on-one and in group situations
• High customer service and quality demeanor
• Ability to work under pressure and meet priorities
• Excellent verbal communication skills a must

Preferred Qualifications

• Preferred Qualifications: Four Year College Degree And Equal Related Experience Required
• Six years of housekeeping management experience at a large hospital account required
• Multi-site account management experience
• Keen understanding of business dynamics
• Excellent problem-solving skills both one-on-one and in group situations
• High customer service and quality demeanor
• Ability to work under pressure and meet priorities
• Excellent verbal communication skills a must