Events Supervisor

Employee Discounts

• 25% employee discount

Flexible Schedule

• Operate point-of-sale system and handle cash/card transactions
• Maintain Far Out’s clean and professional appearance at each event
• Follow health and safety guidelines to ensure food safety and cleanliness
• Participate in team meetings and training sessions
• Other duties as assigned

Benefits

• Free ice cream/beverage every shift
• Paid training
• Growth opportunities
• Frequent performance-based incentive opportunities

Responsibilities

• Provide exceptional customer service, greeting customers and answering questions about our menu and offerings
• Safely drive our van to events venues
• Help the Events Manager to prepare for events, including prepping products, printing menus, and packing the van.
• Operate point-of-sale system and handle cash/card transactions
• Follow health and safety guidelines to ensure food safety and cleanliness

Qualifications

• Customer-Centric Approach: Treat every customer interaction as an opportunity to create a positive and memorable experience. Go above and beyond to ensure each guest feels valued and appreciated.
• Product Knowledge: Be well-versed in our menu offerings, ingredients, and preparation methods. This knowledge empowers you to confidently answer customer questions and make recommendations.
• Effective Communication: Actively listen to customers, understand their preferences, and tailor your service accordingly. Clear and friendly communication is key to building rapport.
• Problem-Solving Skills: Address customer concerns or issues promptly and professionally, seeking solutions that leave a positive impression.
• Attention to Detail: Pay close attention to the presentation of our products and the cleanliness of our store. A well-maintained environment enhances the overall customer experience.
• Team Collaboration: Work seamlessly with the Events Manager and any teammates to ensure a smooth and efficient workflow, contributing to a positive and enjoyable atmosphere for both customers and staff.

Skills

• Strong customer service skills with a focus on hospitality
• Coolness under pressure
• Knowledge of food handling and sanitation practices
• Basic math skills for cash handling and order processing

Requirements

• 2-3 years of fast-paced food service experience required
• US Driver’s License- Preference for experience driving oversized vehicles
• Reliable transportation to our Brookline location
• One professional reference