Events Staff

About the role

The Children's Museum of Pittsburgh provides innovative and inclusive museum experiences that inspire kindness, joy, creativity, and curiosity for all learners. We forge connections with artists, community partners, and neighbors to work on behalf of children, youth, and families. We have a vision to transform education. We believe people of all ages can benefit from different types of learning experiences.

Responsibilities

• Set-up and tear down events in accordance with the directive and floor plans provided by the Events Operations Manager and/or the Events Operations Supervisor.
• Assembles seating and table placement that comply with applicable building and fire code regulations.
• Ensures proper care, movement and storage of all equipment.
• Sets up lighting and sound equipment.
• Inspects equipment for damage after use and checks equipment against an inventory list.
• Provides customer service as needed and dispenses useful information to event-goers.
• Ensures the event space is clean and organized.
• On-site presence during events to ensure timelines, safety and overall service.
• Provide knowledgeable, in-the-moment solutions to challenges that may arise relating to equipment failure and unexpected environmental or client driven changes.
• Providing clients with the highest level of service and quality.
• Maintain a clean and organized work environment, including both public and private spaces.
• Follows appropriate safety and security procedures and uses equipment and materials properly.
• Ensure museum and grounds are returned to pre-event condition and ensure any contractors fulfill contractual obligations.
• Ensures that activities in the exhibit spaces are appropriately organized and prepared for general guests or for specific age ranges (e.g. school groups).
• Understand, follow, and enforce Museum policies and procedures.
• Ability to support and facilitate emergency procedures (i.e. fire evacuation, accident reporting).
• Follows appropriate safety and security procedures and uses equipment and materials properly.
• Flexibility and willingness to cross train in multiple departments
• Assist with execution of Birthday Parties as needed.

Requirements

• High School diploma or equivalent required.
• Event set up and breakdown experience preferred.
• Customer service experience preferred.

Qualifications

• FBI fingerprint clearance required.
• PA Child Abuse (Act 33) clearance required.
• PA Criminal History Check (Act 34) clearance required.

Skills

• Ability to work in a fast-paced public facing environment.
• Strong sense of time management to effectively maximize productivity and timeline.
• Demonstrate the ability to think objectively and make a quick decision in the best interest of the facility and the client.
• Detail oriented and self-motivated.
• Ability to read and follow a floor plan.
• Provide high end custom service.

Pay

$18.00 per hour

Schedule

Required to work evenings, weekends, and extended hours. Available to work on an as‑needed basis. Availability required 1 month in advance.