Events Manager

About the Role

The Events Manager at the Billy Graham Library is an important leadership role responsible for overseeing Library and guest group events. This position plays a pivotal role in ensuring that every guest who visits the library for events has a transformative and exceptional experience, while ensuring excellent communication and partnership with various departments in the ministry. The Events Manager leads the team in event planning and execution while coordinating closely with many other areas including Operations, Facilities, Food Services, Guest Services, Reservations, Ruth's Attic, Volunteers and outside vendors.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA's Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Executes the visionary leadership provided by the Executive Director and the Program Concept Team to the Library's management team, inspiring a shared commitment to the organization's mission and objectives
• Provides strategic input to and ensure the successful implementation of the vision for all Library activities, promoting a spirit of unity in all efforts
• Provides leadership, guidance and evaluate performance of direct reports, and completes annual performance reviews of responsible departments
• Works in collaboration with the Senior Manager of Operations to improve guest experience, processes, services and ensure responsible allocation of library resources to support various programs and initiatives
• Serves as the primary Event Manager on Duty during events of the Billy Graham Library and maintains a standard of excellence to all staff, volunteers and guests
• Develops and manages detailed event budget for the Library, plan and maintain appropriate records while ensuring efficient resource allocation
• Initiates, reviews and approves all printed and digital creative elements for Library events to ensure accuracy
• Oversees the development of comprehensive logistics plans for each event
• Collaborates with the reservations and switchboard teams in the areas related to events in order to ensure effective communication and excellent customer support
• Coordinates with the Senior Manager, Operations to oversee the Library Program Calendar for the Library, ensuring all information is communicated to the appropriate parties in a timely manner
• Oversees the day of logistics for internal and external events for Library events
• Oversees the collaboration of the Catering Experience and Service teams to ensure seamless coordination of guest group events, food services, and all Library activities related to events
• Participates in the Program Concept Team, providing input in order to help create meaningful, gospel centered programs and initiatives for the Billy Graham Library
• Maintains financial and legal integrity of the Billy Graham Library by monitoring and approving all expenses and travel for direct reports in compliance with policies and procedures
• Oversees and serves as back up for caroling and dinner musician contact, scheduling, and coordination

Marginal Duties and Responsibilities

• Reviews guest and staff feedback and insights to drive enhancements and provides reports to Executive Director, as needed
• Performs other duties assigned

Qualifications

• Bachelor degree required or comparable experience
• Proven experience in strategic planning, event planning, logistics management, and program execution
• Proven experience in managing changing expectations and ability to adhere to unexpected deadlines in a positive manner
• Demonstrated experience in effectively managing and supervising staff
• Demonstrated ability to function within groups crossing denominational and demographic lines
• Ability to communicate directly and personally with guests, staff, volunteers, and executive leadership
• Ability to maintain high morale and positive atmosphere within total ministry operations
• Ability to maintain high standard of Christian moral conduct
• Excellent relational, verbal and written communication skills
• Excellent leadership, organizational and time-management abilities to handle multiple projects simultaneously
• Excellent people management and staff development skills
• Solid problem-solving and decision-making skills, with a keen eye for detail

Physical and Mental Demands

• Foster a positive and collaborative work environment between departments, encouraging professional growth and development
• Moderate in scope; varying periods of high/low activity
• Ability to lift up to 30 pounds
• Ability to stand for extended periods of time
• Ability to work under occasional stressful situations
• Flexible when job parameters or directions change
• Maintain a positive Christian witness to colleagues, vendors, and the general public

Working Conditions

• Able to work a flexible schedule including evenings and weekends
• Regularly walks back and forth between the Library and the parking lot
• Must be able to work outdoors in varying and inclement weather conditions
• Works collaboratively and effectively with team members in an office environment
• Works in an environment with frequent interruptions
• Must be able to manage multiple tasks simultaneously