Events Coordinator

Primary Function

The Workplace Services (WPS) Planner will report to the Manager of Facilities Operations and Services and will work closely with the Workplace Services Events Coordinator. The WPS Planner will review and process reservation requests, manage schedules for event technicians, and communicate with stakeholders to ensure that all event details are understood and communicated with the supporting functions.

Duties & Responsibilities

• Maintain the Workplace Services inbox for Events related inquiries and space reservation requests.
• Manage all incoming Cvent tickets and follow up with the requestors if additional information is needed. Submit tickets for support functions (Facilities, Janitorial, etc.) when requested.
• Create daily schedules for the Events technicians.
• Proactively engage with requestors for upcoming events, including week-before event contact to determine if there are any changes to the reservation.
• Walk the events space with the requester as needed.

Skills & Qualifications

• Strong critical thinking skills to make informed decisions and develop innovative solutions.
• Extensive experience using Outlook.
• Highly developed interpersonal / communication skills, including writing and speaking skills through written proposals, meeting facilitation, and oral presentations.
• Experience cross-collaborating with multiple business units.

Education & Experience

• A minimum of 2 years of experience in the event management environment.
• The expectation for this role is to walk the facilities on a regular basis to assess services and overall event set-up.