Events Coordinator

Responsibilities

• Plan, coordinate, and facilitate events (including kids birthday parties, craft classes, and other events) within the store to provide a stress‑free, fun, and engaging experience for guests.
• Demonstrate and instruct party participants in craft projects, perform face painting, and manage party add‑ons such as goody bags and balloons.
• Communicate event details with clients and store team members; adjust plans based on client feedback and create backup or emergency plans as needed.
• Set up, break down, and clean event spaces before and after each event while upholding cleanliness and safety standards.
• Provide friendly customer service: help customers shop, locate products, enroll them in the Rewards program and private‑label credit cards, and ensure a fast, friendly checkout experience.
• Assist with Omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloads, stocking, planogram (POG) execution, merchandise recovery, and store‑in‑stock optimization (SISO) duties.
• Support shrink and safety programs and adhere to Standard Operating Procedures (SOPs) and company policies.
• Interact respectfully with guests and teammates, serve as a role model, and promote the organization’s vision and values.
• Cross‑trained in custom framing sales and production.
• Perform daily store cleanliness tasks such as sweeping, vacuuming, dusting, and restroom maintenance.

Requirements

• Energetic, enthusiastic personality with the ability to handle job stress and interact effectively with guests of all ages and co‑workers.
• Excellent people skills and strong communication abilities (written, verbal, non‑verbal, and listening).
• Experience working with children and coordinating children’s events.
• Organizational, interpersonal, and creative problem‑solving skills.
• Retail and/or customer‑service experience required.
• Physical ability to stand for long periods, bend, lift, carry, reach, stretch, and lift heavy boxes; ability to access high shelves using ladders or similar equipment.
• Willingness to work nights, weekends, and early mornings; ability to perform outdoor tasks such as retrieving shopping carts or unloading trucks when assigned.

Benefits

Michaels offers a range of benefits to support team members and their families, including 401(k) with employer match, Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. Team members also enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page or MIKBenefits.com.