Events and Group Services Coordinator

About The Role

Basic Purpose: Responsible for providing administrative support to the Event Sales and Conference Services Managers and Director while being familiar with all aspects of the catering planning process.

What You Will Do

• Assist in the organization of social events and act as a liaison with the Hotel's Department and Division Heads in planning internal Four Seasons Meetings.
• Responsible for overseeing the seamless execution of small conferences/rooms-only group blocks, and select Entertainment groups within the hotel, coordinating logistics, and ensuring all client needs are met.
• Collaborate with all departments to arrange meeting spaces, audiovisual equipment, F&B services, and provide exceptional customer service to clients throughout the event planning process.
• Providing personalized support to clients, maintaining detailed records, and contributing to the success of smaller events through efficient and attentive service.
• Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on 'quick sets' or teardowns.
• Maintain an inventory of all standard department supplies and printed materials, including but not limited to Catering Corporate and wedding packets, special menu cards and velum.
• In the absence of a Catering or Conference Services Management, assist clients and seek out solutions to requests in a friendly, caring and helpful manner.
• Create purchasing orders for the department.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.
• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

What We Offer

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

• Wage: $24.76 per hour
• Comprehensive health and vision insurance
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award-winning chefs
• Complimentary uniforms and uniform care
• Sick pay, disability coverage, and life insurance
• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate