Event Technology Project Manager

About the role

The Event Technology Project Manager will serve as both a lead and consultant on medium to large scale in-person and/or digital events simultaneously, including and up to marquis events with 10,000+ attendees and other high-touch projects. This role is responsible for project managing event registration and digital platforms, which includes working with clients and other stakeholders to build effective event experiences (registration tools builds, digital platforms, attendee-facing event tech/tool suites), overseeing vendors, and actively managing the attendee registration process.

Responsibilities

• Serve as the primary point of contact for clients, internal stakeholders, and/or vendors for all event technology and registration workstreams
• Serve as overall Event Technology and Registration lead on small to mid-sized projects, and serves as workstream lead on large projects
• Oversee all assigned tasks on multiple concurrent projects across event types
• Develop, maintain, and drive workback schedules
• Lead and support the planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer service
• Create and maintain internal process documentation, while ensuring all team members are aligned and following established processes and procedures
• Manage and support documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans
• Lead recurring client and team meetings, and participate in platform demos and technical discussions within area of expertise
• Proactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriate
• Deliver projects within time and budgetary requirements
• Oversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams
• Participate in internal trainings and creating resources; recommend process and resource improvements
• Supervise work of project team members from Event Technology & Registration

Requirements

• 5+ years of experience in a relevant role, with strong preference for experience in corporate events
• Proven experience in registration management on events from discovery to execution
• PREFERRED: Experience with event management tools such as Rainfocus, Swoogo, Stova, Cvent, Eventbase, Airtable
• PREFERRED: Experience with group housing experience, session content management and tools, and session scanning/lead retrieval management
• Bachelor's degree from four-year institution is preferred

Qualifications

• Displays strong critical thinking, organizational, and analytical capabilities
• Manages own time to meet project deadlines and in a manner that supports others meeting their project deliverables
• Demonstrates strong verbal and written communication and presentation skills, exhibiting confidence
• Able to effectively prioritize workload on multiple projects & events simultaneously
• Successfully perform in high stress, fast-paced environment
• Accept changes with short notice and tolerate frequent interruptions
• Maintain high levels of confidentiality
• Work cooperatively with other employees, vendors, and clients
• Demonstrate resourcefulness, able to self-direct one’s own learning and development with support of peers and managers
• Provide critical, constructive feedback to colleagues in a professional manner
• Microsoft Office suite program experience (Outlook, Excel, OneNote); Excel and spreadsheet experience strongly preferred
• Ability to apply concepts of basic algebra and geometry, fractions, percentages, ratios, and proportions to practical situations
• Ability to create, monitor and understand budgets, debits, credits, and reconciliation
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form

SkillsDisplays strong critical thinking, organizational, and analytical capabilities

Manages own time to meet project deadlines and in a manner that supports others meeting their project deliverables

Demonstrates strong verbal and written communication and presentation skills, exhibiting confidence

Able to effectively prioritize workload on multiple projects & events simultaneously

Successfully perform in high stress, fast-paced environment

Accept changes with short notice and tolerate frequent interruptions

Maintain high levels of confidentiality

Work cooperatively with other employees, vendors, and clients

Demonstrate resourcefulness, able to self-direct one’s own learning and development with support of peers and managers

Provide critical, constructive feedback to colleagues in a professional manner

Microsoft Office suite program experience (Outlook, Excel, OneNote); Excel and spreadsheet experience strongly preferred

Ability to apply concepts of basic algebra and geometry, fractions, percentages, ratios, and proportions to practical situations

Ability to create, monitor and understand budgets, debits, credits, and reconciliation

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form

Benefits

• Full time position
• Health & Dental Insurance (choice of plans)
• 100% Employer paid short-term disability and life insurance
• Opportunity to elect additional life insurance and LTD insurance at employee expense
• Paid parental leave
• Opportunity to contribute pre-tax dollars to flexible spending accounts
• 401(K) with employer match
• Flexibility in work schedules
• Generous time off

Pay

The actual salary is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.

Schedule

Opus Agency does not specify a fixed schedule for this role.