Event Technician (Part Time Casual), Audio Visual - Grand Hyatt Deer Valley
Encore · Park City, UT · 1 mo ago
Art & Creative$19–$20/hrPart-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate.
We need to parse the posting.
Content:
Position Overview: "A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology."
That's about the role.
Key Job Responsibilities: includes Equipment Operation, Customer Service, Technical Ability, Systems Knowledge. Those are duties.
Job Qualifications: includes High School Diploma required, Associate’s degree preferred, external applicants must meet training/certifications within 60 days, internal applicants must meet/complete training, 1 year customer service/hospitality experience preferred, 1 year audio-visual experience preferred, valid driver's license required for team members that may operate Company vehicles, additional DOT requirements may need to be met if applicable, must be able to lift 50 lbs.
Competencies: list of competencies (Deliver World Class Service, Hospitality Ownership, Do The Right Thing, Instills Trust, Safety Conscious, Drive Results, Action Oriented, See The Big Picture, Tech Savvy, Value People, Communicates Effectively). That's skills.
Physical Requirements: details about sitting, standing, etc. That could be part of Requirements? Could be separate but we only have limited headings. Could include under Requirements or Qualifications? Probably Requirements includes physical requirements. But we have a separate heading for Requirements (maybe for duties). However we can put physical requirements under Requirements.
Work Environment: description of hotel work environment, irregular hours, on-call, etc. Could be part of Requirements or maybe Schedule? Not exactly schedule but work environment.
Pay: "Hourly Pay Range: $19.00 - $20.00" plus description about compensation based on qualifications, location, travel, experience, overtime, bonuses, incentives. So we have Pay.
Benefits: "Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide." That's a generic statement with a link. It's not specific benefits details. According to rules: never create Benefits section unless posting actually states them. It does mention benefits but only says click here to view benefits options. That's not specific detail. Might be considered not substantive. The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state benefits exist but not detail. Might be considered not enough to create a Benefits section. Safer to omit Benefits.
Schedule: Not explicitly stated. There's mention of irregular hours, on-call status including days, evenings, weekends, holidays. That's schedule info. So we could create a Schedule section with that detail.
We also have "Work Environment" which could be part of Requirements or maybe separate but we don't have a heading for Work Environment. Could incorporate into Requirements or maybe under Responsibilities? Probably under Requirements (working conditions). We'll include schedule and maybe work environment under Requirements.
We must not invent or summarize away detail. Must preserve all substantive information. So we need to include all details from the posting, but we can group them under appropriate headings.
We must not repeat job title. Must not include Job ID etc.
We must not include boilerplate like EEO, legal, etc. There's none.
We must not include duplicated lines.
We need to output only HTML fragment, no /, no markdown fences.
Thus produce something like:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should use those headings. It says "Use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate.
We need to parse the posting.
Content:
Position Overview: "A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology."
That's about the role.
Key Job Responsibilities: includes Equipment Operation, Customer Service, Technical Ability, Systems Knowledge. Those are duties.
Job Qualifications: includes High School Diploma required, Associate’s degree preferred, external applicants must meet training/certifications within 60 days, internal applicants must meet/complete training, 1 year customer service/hospitality experience preferred, 1 year audio-visual experience preferred, valid driver's license required for team members that may operate Company vehicles, additional DOT requirements may need to be met if applicable, must be able to lift 50 lbs.
Competencies: list of competencies (Deliver World Class Service, Hospitality Ownership, Do The Right Thing, Instills Trust, Safety Conscious, Drive Results, Action Oriented, See The Big Picture, Tech Savvy, Value People, Communicates Effectively). That's skills.
Physical Requirements: details about sitting, standing, etc. That could be part of Requirements? Could be separate but we only have limited headings. Could include under Requirements or Qualifications? Probably Requirements includes physical requirements. But we have a separate heading for Requirements (maybe for duties). However we can put physical requirements under Requirements.
Work Environment: description of hotel work environment, irregular hours, on-call, etc. Could be part of Requirements or maybe Schedule? Not exactly schedule but work environment.
Pay: "Hourly Pay Range: $19.00 - $20.00" plus description about compensation based on qualifications, location, travel, experience, overtime, bonuses, incentives. So we have Pay.
Benefits: "Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide." That's a generic statement with a link. It's not specific benefits details. According to rules: never create Benefits section unless posting actually states them. It does mention benefits but only says click here to view benefits options. That's not specific detail. Might be considered not substantive. The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state benefits exist but not detail. Might be considered not enough to create a Benefits section. Safer to omit Benefits.
Schedule: Not explicitly stated. There's mention of irregular hours, on-call status including days, evenings, weekends, holidays. That's schedule info. So we could create a Schedule section with that detail.
We also have "Work Environment" which could be part of Requirements or maybe separate but we don't have a heading for Work Environment. Could incorporate into Requirements or maybe under Responsibilities? Probably under Requirements (working conditions). We'll include schedule and maybe work environment under Requirements.
We must not invent or summarize away detail. Must preserve all substantive information. So we need to include all details from the posting, but we can group them under appropriate headings.
We must not repeat job title. Must not include Job ID etc.
We must not include boilerplate like EEO, legal, etc. There's none.
We must not include duplicated lines.
We need to output only HTML fragment, no /, no markdown fences.
Thus produce something like:
About the role
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
Responsibilities
- Equipment Operation: Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
- Customer Service: Strives to exceed the expectations and needs of internal and external customers; maintains a positive relationship with all clients through effective communication; meets with guests on site to ensure that their needs are met, and the equipment setup is working properly; monitors events and checks in on customers throughout the day; understands and fosters the hotel/client relationship.
- Technical Ability: Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues; handles equipment challenges and changes in a timely and professional manner.
- Systems Knowledge: Understands company processes, follows procedures, and completes systems entry and paperwork accurately; uses the equipment sheets to determine the equipment scheduled for set up and for strike; interacts with other staff and outside vendors for equipment; increases revenue by utilizing floor up-selling techniques; works with clients to finalize invoices; completes order entries in Navigator, as needed.
Requirements
- High School Diploma required; Associate’s degree preferred.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position within 60 days of start date.
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to.
- 1 year of customer service or hospitality experience preferred.
- 1 year of audio‑visual experience or equivalent in an educational environment preferred.
- A valid driver’s license is required for team members that may operate Company vehicles; additional DOT requirements may need to be met if applicable.
- Must be able to lift 50 lbs.
- Physical demands: Sitting 2‑3 hours; Standing 4‑5 hours; Walking 4‑5 hours; Stooping 2‑3 hours; Crawling 2‑3 hours; Kneeling 2‑3 hours; Bending 2‑3 hours; Reaching (above head) 2‑3 hours; Climbing 0‑1 hours; Grasping 4‑5 hours.
- Lifting requirements: 0‑15 lbs continuously; 16‑50 lbs frequently; 51‑100 lbs occasionally; over 100 lbs occasionally.
- Carrying requirements: 0‑15 lbs continuously; 16‑50 lbs frequently; 51‑100 lbs occasionally; over 100 lbs never.
- Auditory/Visual: Close vision continuously; Distance vision continuously; Color vision frequently; Peripheral vision occasionally; Depth perception frequently; Hearing continuously.
- Pushing/Pulling: 0‑15 lbs continuously; 16‑50 lbs frequently; 51‑100 lbs frequently; over 100 lbs occasionally.
- Work environment: Hotel/convention center setting with moderate exposure to outdoor temperatures, dirt, sand, dust; working conditions vary from moderately quiet to noisy; use of high‑end AV equipment and electrical components; exposure to heights via lifts and ladders; may work in multiple hotel locations; irregular hours and on‑call status including days, evenings, weekends, holidays; must adhere to appearance guidelines.
Skills
- Deliver World Class Service
- Hospitality Ownership
- Do The Right Thing
- Instills Trust
- Safety Conscious
- Drive Results
- Action Oriented
- See The Big Picture
- Tech Savvy
- Value People
- Communicates Effectively
Pay
Hourly Pay Range: $19.00 - $20.00. Compensation is based on qualifications, location, travel, relevant work experience, or particular skills and expertise; may be eligible for overtime, bonuses, or incentives.
Schedule
Irregular hours and on‑call status required, including days, evenings, weekends, and holidays.
We need to ensure we didn't create Benefits section. Good. Check that we didn't repeat job title. Not present. We must not include any markdown fences. Just raw HTML. Check for any leftover boilerplate: none. Check for duplication: we captured all details. Check for any missing details: The posting also mentions "For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths". That's a link to career path. Should we include? It's a reference for technical external requirements. It's substantive? It's a link to more info. Might be considered a requirement detail. The rule: preserve ALL substantive information; do not invent or summarize away detail. So we should include that link as part of Requirements maybe. Also internal applicants: "Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements." That's also a reference. Also "For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx)." That's a link for competency info. Should we include? It's referencing more info. Might be considered substantive. The rule says preserve ALL substantive information; do not invent or summarize away detail. So we should include those references. Also "Click here to view the benefits options for our employees worldwide." That's a link for benefits. We omitted Benefits section but maybe we should include that link under Pay or Benefits? Since we omitted Benefits section, maybe we should include that link under a Benefits section? But we said we shouldn't create Benefits unless posting actually states them. It does state benefits exist and provides a link. That is substantive: they say click here to view benefits options. So we could include a Benefits section with that link. However the rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state benefits (via link). So we can create Benefits section with that link. But we need to avoid filler like "commensurate with experience". The link is specific. So we can include Benefits section with that link. Similarly, there is a link for inclusivity: "Click here to view details on our commitment to inclusivity and belonging." That's also a link but maybe not required to include? It's substantive about culture. Could be included under maybe a Culture section but we don't have heading for that. Could be omitted as it's not core to job? But rule says preserve ALL substantive information. That is a statement about culture and a link. Might be considered substantive. However we have limited headings; we could include it under maybe a "Culture" heading but not in allowed list. The allowed headings are limited to those eight. We could incorporate that link under maybe "About the role" or "Requirements"? Probably not appropriate. The instruction: "Use