Event Technician, Audio Visual-Fairmont Scottsdale Princess
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting.
We have Position Overview (maybe About the role). Then Key Job Responsibilities (Responsibilities). Then Job Qualifications (Qualifications). Then Competencies (Skills). Then Physical Requirements (maybe part of Requirements? Could be separate but we can include under Requirements). Then Work Environment (maybe part of Requirements). Then Hourly Pay Range (Pay). Benefits: mention "Encore is committed to providing the best benefits options..." and link to view benefits options. So we have Benefits content. Schedule: mention "Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays." That's schedule info. So we can include Schedule section.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO etc. There's no explicit EEO but there is mention of reasonable accommodations etc. That's okay to keep as part of Requirements? It's not boilerplate? It's about accommodations; we can keep.
We must not create sections with filler like "commensurate with experience". Pay section we have actual range $14.22 - $18.49, so include Pay.
Benefits: we have statement about benefits options and link. That's specific enough.
Schedule: we have description.
We need to use - for any list of duties/requirements/benefits. So for Responsibilities we should list bullet points. For Qualifications maybe list bullet points. For Skills (Competencies) list bullet points. For Benefits maybe list bullet points (though only one link). For Pay maybe just
. For Schedule maybe
.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them.
Let's extract content:
Position Overview: "A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology."
That's About the role.
Key Job Responsibilities: broken into subheadings: Equipment Operation, Customer Service, Technical Ability, Systems Knowledge. Under each we have sentences.
We need to combine into a list of duties. Could list each bullet as a duty. Let's extract each bullet:
Equipment Operation:
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
Customer Service:
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
Technical Ability:
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
Systems Knowledge:
- Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
- Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
That's responsibilities.
Job Qualifications:
- High School Diploma required.
- Associate’s degree is preferred.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date.
- For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to.
- Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio-visual experience or equivalent in an educational environment is preferred.
- A valid driver’s license is required for team members that may operate Company vehicles.
- Additional DOT requirements may need to be met if applicable.
- Must be able to lift 50 lbs.
We also have Competencies list: Deliver World Class Service, Hospitality Ownership, Do The Right Thing, Instills Trust, Safety Conscious, Drive Results, Action Oriented, See The Big Picture, Tech Savvy, Value People, Communicates Effectively. Also reference to Competency Based Talent Management page.
We can treat these as Skills.
Physical Requirements: we have a detailed table. We need to include that as part of Requirements maybe. The instruction: Use
- for any list of duties/requirements/benefits. So we can list physical requirements as bullet points.
We need to preserve all substantive information. So we need to include the physical requirements details: Sitting, Standing, Walking, Stooping, Crawling, Kneeling, Bending, Reaching (above your head), Climbing, Grasping, Lifting Requirements (with categories), Carrying Requirements, Auditory/Visual Requirements, Pushing/Pulling Requirements. Also note about asterisk and reasonable accommodations.
We also have Work Environment: Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list... management reserves the right to revise...
We need to keep that as part of Requirements or maybe separate section? But we only have headings list; we could put under Requirements (which includes qualifications, physical, work environment). However we already have Qualifications section for education/experience etc. We could have Requirements section covering physical and work environment. But we also have Skills section for competencies.
Pay: Hourly Pay Range: $14.22 - $18.49 plus description.
Benefits: "Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide." Also "We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging." That's two links.
Schedule: "Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays." Also maybe mention "irregular hours and on-call status". That's schedule.
We must not create sections with filler text. All sections we create have real content.
Thus output HTML:
About the role
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
Responsibilities
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
- Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
- Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
Qualifications
- High School Diploma required.
- Associate’s degree is preferred.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date.
- For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths.
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to.
- Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio-visual experience or equivalent in an educational environment is preferred.
- A valid driver’s license is required for team members that may operate Company vehicles.
- Additional DOT requirements may need to be met if applicable.
- Must be able to lift 50 lbs.
Skills
- Deliver World Class Service
- Hospitality Ownership
- Do The Right Thing
- Instills Trust
- Safety Conscious
- Drive Results
- Action Oriented
- See The Big Picture
- Tech Savvy
- Value People
- Communicates Effectively
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL: https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx.
Requirements
Physical Requirements:
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
- Lifting Requirements:
- 0 -
. For Schedule maybe
. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them. Let's extract content: Position Overview: "A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology." That's About the role. Key Job Responsibilities: broken into subheadings: Equipment Operation, Customer Service, Technical Ability, Systems Knowledge. Under each we have sentences. We need to combine into a list of duties. Could list each bullet as a duty. Let's extract each bullet: Equipment Operation: - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service: - Strives to exceed the expectations and needs of internal and external customers. - Maintains a positive relationship with all clients through effective communication. - Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. - Monitors events and checks in on customers throughout the day. - Understands and fosters the hotel/client relationship. Technical Ability: - Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. - Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge: - Understands company processes, follows procedures, and completes systems entry and paperwork accurately. - Uses the equipment sheets to determine the equipment scheduled for set up and for strike. - Interacts with other staff and outside vendors for equipment. - Increases revenue by utilizing floor up-selling techniques. - Works with clients to finalize invoices. - Completes order entries in Navigator, as needed. That's responsibilities. Job Qualifications: - High School Diploma required. - Associate’s degree is preferred. - External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. - For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths - Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. - Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements. - 1 year of customer service or hospitality experience is preferred. - 1 year of audio-visual experience or equivalent in an educational environment is preferred. - A valid driver’s license is required for team members that may operate Company vehicles. - Additional DOT requirements may need to be met if applicable. - Must be able to lift 50 lbs. We also have Competencies list: Deliver World Class Service, Hospitality Ownership, Do The Right Thing, Instills Trust, Safety Conscious, Drive Results, Action Oriented, See The Big Picture, Tech Savvy, Value People, Communicates Effectively. Also reference to Competency Based Talent Management page. We can treat these as Skills. Physical Requirements: we have a detailed table. We need to include that as part of Requirements maybe. The instruction: Use
- for any list of duties/requirements/benefits. So we can list physical requirements as bullet points.
We need to preserve all substantive information. So we need to include the physical requirements details: Sitting, Standing, Walking, Stooping, Crawling, Kneeling, Bending, Reaching (above your head), Climbing, Grasping, Lifting Requirements (with categories), Carrying Requirements, Auditory/Visual Requirements, Pushing/Pulling Requirements. Also note about asterisk and reasonable accommodations.
We also have Work Environment: Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list... management reserves the right to revise...
We need to keep that as part of Requirements or maybe separate section? But we only have headings list; we could put under Requirements (which includes qualifications, physical, work environment). However we already have Qualifications section for education/experience etc. We could have Requirements section covering physical and work environment. But we also have Skills section for competencies.
Pay: Hourly Pay Range: $14.22 - $18.49 plus description.
Benefits: "Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide." Also "We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging." That's two links.
Schedule: "Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays." Also maybe mention "irregular hours and on-call status". That's schedule.
We must not create sections with filler text. All sections we create have real content.
Thus output HTML:
About the role
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
Responsibilities
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
- Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
- Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
Qualifications
- High School Diploma required.
- Associate’s degree is preferred.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date.
- For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths.
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to.
- Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio-visual experience or equivalent in an educational environment is preferred.
- A valid driver’s license is required for team members that may operate Company vehicles.
- Additional DOT requirements may need to be met if applicable.
- Must be able to lift 50 lbs.
Skills
- Deliver World Class Service
- Hospitality Ownership
- Do The Right Thing
- Instills Trust
- Safety Conscious
- Drive Results
- Action Oriented
- See The Big Picture
- Tech Savvy
- Value People
- Communicates Effectively
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL: https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx.
Requirements
Physical Requirements:
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
- Lifting Requirements:
- 0 -