Event Support Staff (VS) (Per Diem)

Job Overview

Essential Job Functions / Key Job Outcomes

• Perform general maintenance before and after every event, including but not limited to cleaning bathrooms, mopping, and washing windows as assigned.
• Assist guests with getting to and from the Litchfield Villa parking lot as assigned.
• Greet guests as they enter or exit buildings and assist guests with general inquiries as assigned.
• Operate and maintain basic A/V equipment required to support events.
• Ensure visitor and caterer adherence to Picnic House Rules.

Educational & Experience Requirements

• High school diploma or equivalent.
• A minimum of one (1) year experience working in a customer facing role or assisting in the coordination and set-up of performances, events, conferences larger meetings.

Competencies (Knowledge, Skills & Personal Attributes)

• A passion for and commitment to the Alliance mission, sustaining the environment and the values of diversity, equity and inclusion
• Knowledge of principles and processes for providing superior customer service
• Highly interpersonal with an approachable and positive customer facing demeanor
• Ability to organize and prioritize work quickly and retain focus in a busy work environment.
• Ability to effectively communicate information and ideas in speaking and writing
• Skill in completing assignments accurately and with attention to detail.
• Knowledge of cleaning techniques and procedures

Working Conditions & Physical Demands

• Work is normally performed in the field at an event venue and involves some exposure to moderate risk of accident/injury and requires following basic safety precautions.
• Requires operating equipment and being on a ladder where carelessness could result in injury; standing for extended periods of time and stooping, bending, kneeling, crouching, lifting, pushing, pulling and/or crawling.
• Requires manual labor requiring moderate physical exertion (consistent need to lift, push, pull, carry, etc. up to 50 lbs.). May require special safety precautions, such as working around moving parts, machines or with irritant chemicals and may require use of protective clothing or gear.
• Requires communicating information with co-workers, stakeholders and/or the public; reading basic documents and/or following verbal instructions and filling in forms