Event Support Specialist

About the role

The event support specialist oversees part-time staging assistants and is directly responsible for setting open lounge spaces, meeting rooms and large multifunction ballroom spaces; and performing minor custodial duties as needed. Tasks are in coordination with the event scheduling staff and supervised directly by the Director.

Responsibilities

• Demonstrates and executes working knowledge of space configuration and event management software.
• Demonstrates knowledge of equipment, materials and methods required for job performance.
• Understands meeting room capacities, and uses approved procedures and task frequency to achieve the appropriate level of room setup specifications.
• Quality checks event setups to ensure accuracy.
• Responsible for meeting cleaning standards for areas of responsibility.
• Executes event setup change requests in a timely and professional manner.
• Demonstrates ability to retain and rehire student workforce for continuous operational success.
• Possesses knowledge and demonstrates ability to train new student staff.
• Demonstrates ability to schedule student crews in most cost-effective manner.
• Demonstrates ability to address performance issues as they occur, promptly and professionally, within UNT and departmental guidelines.
• Manage and support the areas student employee leadership model.
• Completes all work using safe work habits and methods to prevent injuries.
• Uses all equipment properly and in the manner intended and directed.
• Assigned equipment is kept in good working order and returned to proper area when finished with use.
• Reports any unsafe act or conditions to supervisor immediately.
• Works in harmony with others through active, positive, and courteous interactions.
• Effectively conveys appropriate information accurately and rapidly to supervisory personnel, coworkers, and supervised students.
• Identifies and solves problems associated with event setups appropriately.
• Is flexible in accepting assignments, adjusting work priorities and adapting to change.
• Exhibits conservation, efficiency, and responsibility in the use of university resources.
• Conducts annual equipment and furniture inventory for the department.
• Responsible for the coordination of event setups both in and around the Union.
• Delivery of event equipment to other locations as required.

Requirements

• High school diploma/GED equivalent and two years related experience with some experience in a lead or supervisory role.
• Ability to follow oral and written instructions.
• Ability to keep records and complete forms accurately.
• Ability to direct and manage the work of others.
• Ability to apply mathematical concepts to complete tasks (example: measuring).
• Physical ability to perform work involving standing, stooping, operating equipment, and lifting.
• Familiar with the campus wide safety guidelines and procedures that may require wearing protective footwear and or support belts.

Qualifications

• Knowledge of appropriate safety and security precautions appropriate to work performed.
• Ability to work with a minimum of supervision.
• Ability to establish rapport, maintain and build ongoing positive relationships with college students, campus staff and all visitors to the University Union.
• Coeoperative spirit in working with peers, supervisors, clients and guests.
• Familiarity with event staging and support services.
• Familiarity with space management software.
• Familiarity with Microsoft Office Suite.