Event Staff Security

About the Role

DK Security is hiring event staff security officers for Pine Knob Music Theater, the Michigan Lottery Amphitheater, and Meadow Brook Amphitheater. Event Staff Security Officers utilize outstanding customer service skills to provide crowd control services for events such as concerts, sporting events, trade shows and conferences. Officers ensure the safety of patrons, employees, and visitors at large and small scale events.

Responsibilities

As an Event Staff Security Officer at DK Security, your duties are determined by the client location. Some responsibilities include:

• Safety and wellbeing of patrons, guests, and performers
• Hospitality Security brand with all clients, guests, and co-workers
• Must follow venue specific guidelines
• Foot Patrol

Qualifications

Minimum Requirements:

• Must be at least 18 years old and have at least a high school diploma or equivalent education certification, such as a GED, per MCL 338.106717(2). (Must also be at least 21 years old and be a Michigan CPL or LEOSA cardholder to perform armed security work.)
• Must not have been convicted of any felonies, per MCL 338.106010(1)(c).
• Must not have been convicted of any misdemeanors related to dishonesty, fraud, impersonation of law enforcement, assault, weapons, unauthorized sale of information or evidence, controlled substances (including for marijuana), or two or more alcohol related offenses, per MCL 338.106010(1)(c).
• Must be able to pass a drug screening at the time of hire and randomly thereafter (including for marijuana).
• Must adhere to our company's Uniform and Appearance policy and present a friendly, positive, and professional image.
• Must possess excellent verbal, written and interpersonal communication skills, including the ability to de-escalate situations in a non-confrontational manner. This includes the ability to fluently read, write, speak, and understand the English language.
• If driving company or client vehicles, or if using your own vehicle for work activities, must possess a valid State of Michigan driver's license and have a clean driving record with less than 3 moving violations in the last 3 years, less than 2 at-fault accidents in the last 3 years, and no other major violations in the last 3 years.
• Must be able to move quickly, including running short distances, to respond in emergency situations.
• Must be physically and mentally sound and able to always remain alert while on duty. (Armed security officers must complete a psychological evaluation upon hire.)
• Must be able to sit, stand, and walk long distances, including navigating stairs, for the duration of the shift (8-12 hours).
• Must be able to work indoors or outdoors during all seasons.
• Must be able to use hands and fingers to manipulate keys, tools, and other equipment.
• Must be able to hear conversations (in person or via 2-way radio) in noisy environments.
• Must be able to lift up to 50 pounds. (70 lbs. if working as an armed security officer)
• Must be able to work independently with little or no supervision.

Success Factors

• Reliability: Report for your shift on time, presentable, and in the prescribed uniform.
• Friendly Personality: Being able to balance our expectations of outstanding customer service while maintaining client policies and enforcing rules.
• Use of De-escalation Techniques: Being able to defuse situations through verbal judo and other communication tactics.

Pay

$18.50/hour

Schedule

Evenings and weekends, with limited day shifts available.

Location

Sterling Heights MI, Rochester MI, and Clarkston MI - Southeast Michigan

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