Event Staff - Kansas City, MO

The Spirit Of The Position

The Event Staff employee greets and creates a welcoming atmosphere for our customers and clients.

Principal Job Duties

• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Aid customers in lobbies, lanes, and in the parking office; help direct traffic.
• Lift equipment and set up for events both inside and outside event spaces.
• Flag customers into parking facilities and surfaces lots creating a simple and effective entrance and exit for customers.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Accept monthly and debit payments and process credit cards.
• Communicate any malfunctioning parking equipment to ensure appropriate access to management.
• Perform other related duties as assigned.

Requirements/Experience

• Strong customer service experience.
• Parking industry experience is preferred but not required.
• Drivers License not required.
• Education not required.

Skills

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

Pay

Pay: $17/hour

Schedule

Hours: Event-based schedule (home games)