Event Staff

Pay: $15.00/hr – Part-Time/Seasonal, non-driving position

About the Role

The Event Staff members are the front-line personnel responsible for greeting, engaging, and interacting with all customers attending Downtown Burton Street events.

Responsibilities

• Meet and greet each customer with courtesy and great customer service.
• Understand the surroundings and event details to answer questions.
• Accurately distribute tickets (proof of purchase) to each customer.
• Expedite the traffic flow in a timely fashion.
• Adhere to dress code – must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours).
• Follow all safety standards.
• Communicate with management, supervisors, and traffic directors.
• Answer customer service questions concerning parking and general inquiries in a courte, professional, and effective manner; refer questions to the supervisor when applicable.
• Take direction from managers, supervisors, and emergency responders during emergencies.
• Additional duties as assigned.

Requirements

• 1+ years in a customer service role.
• Parking industry experience is preferred but not required.
• Previous experience working in outdoor/extreme weather conditions preferred.
• Ability to communicate professionally and effectively.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to work standing/on-feet for extended periods of time.

Physical Demands

• Willingness to work in the elements — heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 15 pounds.
• Ability to stand, walk, and run for extended periods of time.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits

• Part-Time/Seasonal work hours.
• Growth opportunities.
• Paid training.
• Free company uniform.
• Pay Cards.
• We partner with Payactiv – no more waiting for payday! With Payactiv TAP, you can choose to be paid every day or any day of the week at no additional cost:
  • Get paid every day.
  • Gain peace of mind.
  • Get ahead of expenses.
  • $0 cost* and no hidden fees.