Event Sr. Technical Lead, Audio Visual - JW Marriott LA Live

Encore · Los Angeles, CA · 2 wk ago

Art & Creative$27.5–$28.5/hrFull-time

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
Troubleshoots technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.
Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
Understands and fosters the hotel/client relationship.
Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
Performs advanced work (pre/during/post event) with operations team members.
Supervises and directs other technicians during an event.
Aids team with proper security, storage, transportation, and maintenance of equipment.
Performs inventory and forecasting of equipment needs.

Bachelor’s Degree is preferred.
2+ years of field experience in specialty area is required.
2-3 years of customer service or hospitality experience is preferred.
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
Strong customer, client and coworker interface experience and abilities.
A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
Must be able to lift 50 lbs.

Deliver World Class Service - Hospitality, Ownership
Do The Right Thing - Demonstrates Self-Awareness, Ensures Accountability, Decision Quality, Collaborates

Sitting: 2-3 Hours
Standing: 4-5 Hours
Walking: 4-5 Hours
Stooping: 2-3 Hours
Crawling: 2-3 Hours
Kneeling: 2-3 Hours
Bending: 2-3 Hours
Reaching (above your head): 2-3 Hours
Climbing: 0-1 Hours
Grasping: 4-5 Hours
Lifting: 0 - 15 lbs: Continuously, 16 - 50 lbs: Frequently, 51 - 100 lbs: Occasionally, Over 100 lbs: Occasionally
Carrying: 0 - 15 lbs: Continuously, 16 - 50 lbs: Frequently, 51 - 100 lbs: Occasionally, Over 100 lbs: Never
Auditory/Visual Requirements: Close Vision: Continuously, Distance Vision: Continuously, Color Vision: Frequently, Peripheral Vision: Occasionally, Depth Perception: Frequently, Hearing: Continuously, Pushing/Pulling: 0 - 15 lbs: Continuously, 16 - 50 lbs: Frequently, 51 - 100 lbs: Frequently, Over 100 lbs: Occasionally

Hotel - Moderate exposure to outdoor temperatures and to dirt, sand and/or dust. Working conditions vary between moderately quiet to noisy volumes. High-end audio-visual equipment and electrical components used. Irregular hours and on-call status including days, evenings, weekends, and holidays.
Warehouse - Exposure to outdoor temperatures and to dirt, sand and/or dust. Working conditions vary between moderately quiet to noisy volumes. High-end audio-visual equipment and electrical components used. Irregular hours and on-call status including days, evenings, weekends, and holidays.

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