EVENT SPECIALIST

About the role

The Event Specialist enriches all operations, processes, and procurement for GENERATE events—both Camp and Conference Resources—as well as year-round event-related eCommerce transactions on ym360.com. This role manages a dynamic line of event merchandise tied to live experiences, leads online promo packs, and oversees event merchandise sales. The position requires a ministry-minded, self-starting individual who is a good steward of resources, organized, and possesses strong communication skills for both oral and print channels. The role involves training assigned staff, flexibility, creativity, and a commitment to expanding the Kingdom impact of YM360 while growing ministry resource revenue.

This position is a major contributor to the success of the YM360 brand, and living up to the organization’s Core Values daily is essential.

Responsibilities

• Serve as a minister while managing the design process and procurement of all retail products related to GENERATE events, including development through sampling, design, and ordering.
• Continuously improve and implement current resource processes.
• Manage merchandise at camps, conferences, or the office to ensure sellable product while avoiding excess inventory.
• Interview, train, and champion summer Resources Coordinators by supporting their processes, reporting, and tools for successful event resource tables. Lead their training week and provide on-location support.
• Lead all Shopify processes for GENERATE Resources, including:
  • Product build-out and year-long inventory management for sellable resources, event student books, and theme shirts.
  • Front-line management of all POS systems.
  • Managing Shopify reporting, including projections for ordering, reloads, and post-summer sales.
• Perform seasonal inventory counts for GENERATE merchandise and maintain a neat warehouse presence.
• Manage and maintain relationships and workflow with vendors (e.g., Fund the Nations).
• Improve systems for receiving inventory and packing for events (e.g., ordering by team).
• Oversee GENERATE Store website development and maintenance.
• Own the process of personality resources and payouts.
• Manage the entire process of resource display at events, including:
  • Ideation and creation of table setups.
  • Owning the photo shoot process for all resources.
  • Procuring display items such as banners, price tags, signage, and other needs.
• Own the entire process of GENERATE Camp Promo Packs, including:
  • Creation, selection, and procurement of Promo Pack contents and shipping supplies.
  • Inventory management of all Promo Pack elements.
  • Marketing of Promo Packs, including communicating plans and ideas to the Events Team.
• Manage all incoming inventory deliveries of event-related merchandise, including receiving, checking in, and completing internal processes.
• Oversee weekly resource sales goals and scorecards, providing real-time feedback on areas of improvement.
• Manage staff apparel, youth pastor retention gifts, and staff returnee gifts.
• Oversee Youth Camp Resources and related inventory.
• Lead picking and packing functions for trade shows, conferences, and other events.
• Host monthly resource meetings to update current projects, plan processes, and brainstorm options.
• Confirm weekly resource bank deposits.
• Document best practices as the role evolves.

Requirements

• Must support the Christian mission of YM360 with a desire to serve the Church through a youth ministry organization.
• 2-4 years of experience in customer care, church relations, retail, or operations. College degree preferred.
• Strong organizational and management skills.
• Excellent written and verbal communication skills.
• Able to work collaboratively on a tight-knit team while functioning independently.
• Ability to lift and move heavy boxes (up to 50 lbs.).
• Ability to multi-task in a fast-paced environment with professionalism.
• Computer experience required; Salesforce, Shopify, and/or Basecamp experience a plus.

Schedule

• Monday through Friday, 40 hours per week (seasonal deadlines may require additional hours).
• Based in the Hoover, Alabama office with some travel required.
• Spring involvement on the Conference staff leading resources.
• Summer training on location for training week and periodic camp location check-ins.

Benefits

• Salaried position with a full benefits package.

Core Values

At YM360, the Event Specialist will conduct themselves in accordance with the following guiding values:

• We Elevate Christ. Help youth workers lead students to be passionate about the Way, the Word, and the world.
• We Serve Relationally. Deeply committed to cultivating relationships with the youth workers we serve.
• We Invest Intentionally. Believe in the next generation of Christ-followers and the people who lead them.
• We Empower Discipleship. Want to see teenagers know God and make Him known.
• We Crush Hassles. Pitch in daily to make life easier for youth workers.
• We Assemble Awesome. Our greatest asset is our people.
• We Partner Purposefully. Believe we’re stronger together than alone.

This position is supervised by YM360’s Senior Director of Events and President. While the above statements describe essential functions, the role may require performing other tasks as needed, with clear expectations provided.