Event Services Representative (Resource Employee)

The Opportunity

This position provides event operations support with experience in event-related technical tasks, including the use of equipment management systems. It maintains a high level of organization when managing inventory such as uniforms and event equipment, ensuring accurate distribution and tracking. The role requires working effectively as part of a team with strong communication skills, including the use of two-way radios to support event coordination. This position assists with staff check-in processes, completes post-event reporting, and offers flexible support to meet the changing needs of events.

Accountabilities

• Maintain a high standard of organization to effectively manage event equipment, staff uniforms, and personnel requirements.
• Cookordinate the distribution, tracking, and return of event equipment, including microphones, headsets, ticket scanners, radios, and wands.
• Provide flexible operational support to the events team by assisting with a variety of tasks as needed.
• Work collaboratively with team members to ensure smooth and efficient event operations.
• Manage employee check-in at designated entry points and issue wristbands in accordance with event protocols.
• Communicate clearly and professionally using two-way radios to support real-time event coordination.
• Complete post-event documentation and reports, including tracking missing, damaged, or unreturned equipment.
• Issue, monitor, and maintain accurate records of employee uniforms to ensure accountability and organization.
• Perform other related duties as assigned or requested.

Qualifiers

• Minimum Education: High School diploma or equivalent combined experience.
• Minimum Field of Expertise: Strong interpersonal and communication skills. Basic computer knowledge. Ability to work independently, prioritize, and meet strict deadlines.
• Demonstrated strong proficiency with computers and technology.
• Ability to lift 40 pounds.
• Relevant experience or demonstrated ability to perform the job responsibilities.
• Flexible Schedule around events held in the facility. May be required to work weekends, evenings, and/or holidays.
• Combination of experience, skills, and training that demonstrates the ability to perform the role.
• Prior experience in event support, customer service, or similar roles preferred.
• Ability to work independently.
• Understand both verbal and written instructions in English.

Hourly Rate

The hourly rate for this position is $18.42. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.